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Community Relations Coordinator

Pinnacle Treatment Brand, Indianapolis, Indiana, us, 46262

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Community Relations/Business Development Coordinator

Indianapolis, IN

Must have Substance abuse/addiction treatment and business and referral development experience.

Must live local to Indianapolis, IN.

We offer a competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As a

Community Relations Coordinator , you will strategize and plan community relations activities including electronic communication, face‑to‑face meetings, and event participation. You will identify and execute presentation, sponsorship, and marketing opportunities in the community. This position promotes the PTC organization by cultivating and developing referral relationships with existing and potential referral sources, building trust, engaging in respectful communication and interactions, and focusing on the customer experience. You will identify new referral partners, uncover untapped market opportunities, and raise brand awareness. Localized travel up to 50% required.

Requirements

Three (3) years of experience in a similar position and/or in behavioral healthcare.

Must possess a current valid driver’s license in good standing in the state of employment and be insurable by the designated carrier. This role requires driving for company purposes.

Localized travel up to 50% required.

Preferred

Bachelor’s degree in communications, Marketing, Business, or one of the behavioral science disciplines from an accredited college or university.

Responsibilities

Assess and develop strategies to help patients access services in existing and de novo markets.

Develop and maintain a comprehensive knowledge base of services offered by Pinnacle.

Raise public awareness and knowledge base of Pinnacle programs and services offered with business partners and the public.

Develop and enhance strategic business partnerships (primarily referral sources), engage in regular communications/meetings with current business partners, and actively pursue new strategic relationships.

Develop, create, and build a contact/referral database in assigned territory; and increase referrals by calling on all identified target market groups, organizations, hospitals, treatment centers, and professionals.

Develop and maintain strategic relationships.

Develop an understanding of the business objectives and strategic direction to proactively support and encourage business growth.

Function as a liaison between referral sources, Access Center, and facilities on key business improvements and best practices.

Coordinate resolution of critical service issues with appropriate internal departments.

Other duties as assigned.

Benefits

18 days PTO (Paid Time Off) + 8 paid holidays.

401k with company match.

Company-sponsored ongoing training and certification opportunities.

Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.

Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP).

Discounted tuition and scholarships through Capella University.

Join our team. Join our mission.

Qualifications

High School/GED or better.

Bachelors or better.

Experience

2 years: SUD / BH business and referral development experience.

Licenses & Certifications

Driver's License.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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