IT Service Desk Analyst - Customer-Focused Support

A leading energy company located in Monroe, LA is seeking an IT Service Desk Analyst. This role is focused on providing outstanding customer service by managing incidents in line with Service Level Agreements. The successful candidate will require technical proficiency, effective communication, and a customer-oriented approach. This position promotes collaboration with IT functions to enhance service and support, ultimately contributing to driving a zero-carbon energy future. #J-18808-Ljbffr