Business Solutions Analyst – SaaS Applications
Northeastern University, Boston, Massachusetts, us, 02298
.Business Solutions Analyst – SaaS Applications page is loaded## Business Solutions Analyst – SaaS Applicationslocations:
Boston, MA (Main Campus)time type:
Full timeposted on:
Posted Todayjob requisition id:
R138789**About the Opportunity****JOB SUMMARY**Business Solutions Analyst – SaaS Applications is responsible for evaluating, implementing, and enhancing Software-as-a-Service (SaaS) platforms to support key finance business functions. This role acts as a strategic liaison between Finance business stakeholders, IT, and software vendors, ensuring that SaaS solutions are aligned with Finance organizational goals and deliver maximum value. Also providing support of the continuous improvement associated with feature releases, upgrades, and enhancements.**MINIMUM QUALIFICATIONS*** Bachelor’s degree in Finance, Information Systems, Business, or a related field.* 2+ years of experience with SaaS platforms* Strong analytical and project management skills.* Experience with platforms such as Workday, ServiceNow, Jaeggar, Transact, Concur or similar.* Excellent communication and stakeholder engagement skills.**KEY RESPONSIBILITIES & ACCOUNTABILITIES*** Support business solutions focused on Finance business processes in SaaS application delivery and support* Oversee the lifecycle of requests, including requirements gathering, system configuration, testing, implementation, and ongoing optimization.* Including feature releases, enhancements, and upgrades* Partner with stakeholders across NU departments (e.g., HR, Finance, Operations) to translate business needs into functional technology solutions.* Collaborate with IT and vendor teams to support system integrations, upgrades, and new feature rollouts.* Define and monitor tickets from ServiceNow to ensure problem resolution and SLA maintained.* Collaborate and support on the development of documentation, training materials, and change management plans to support system adoption.* Stay current on industry trends and best practices in SaaS technology and digital transformation.**Position Type**Information Technology**Additional Information**Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit
for more information.All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.**Compensation Grade/Pay Type:**111S**Expected Hiring Range:**$87,785.00 - $123,998.75*With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.*Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact.Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions.
The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver.Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment.
Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind. #J-18808-Ljbffr
Boston, MA (Main Campus)time type:
Full timeposted on:
Posted Todayjob requisition id:
R138789**About the Opportunity****JOB SUMMARY**Business Solutions Analyst – SaaS Applications is responsible for evaluating, implementing, and enhancing Software-as-a-Service (SaaS) platforms to support key finance business functions. This role acts as a strategic liaison between Finance business stakeholders, IT, and software vendors, ensuring that SaaS solutions are aligned with Finance organizational goals and deliver maximum value. Also providing support of the continuous improvement associated with feature releases, upgrades, and enhancements.**MINIMUM QUALIFICATIONS*** Bachelor’s degree in Finance, Information Systems, Business, or a related field.* 2+ years of experience with SaaS platforms* Strong analytical and project management skills.* Experience with platforms such as Workday, ServiceNow, Jaeggar, Transact, Concur or similar.* Excellent communication and stakeholder engagement skills.**KEY RESPONSIBILITIES & ACCOUNTABILITIES*** Support business solutions focused on Finance business processes in SaaS application delivery and support* Oversee the lifecycle of requests, including requirements gathering, system configuration, testing, implementation, and ongoing optimization.* Including feature releases, enhancements, and upgrades* Partner with stakeholders across NU departments (e.g., HR, Finance, Operations) to translate business needs into functional technology solutions.* Collaborate with IT and vendor teams to support system integrations, upgrades, and new feature rollouts.* Define and monitor tickets from ServiceNow to ensure problem resolution and SLA maintained.* Collaborate and support on the development of documentation, training materials, and change management plans to support system adoption.* Stay current on industry trends and best practices in SaaS technology and digital transformation.**Position Type**Information Technology**Additional Information**Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit
for more information.All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.**Compensation Grade/Pay Type:**111S**Expected Hiring Range:**$87,785.00 - $123,998.75*With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.*Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact.Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions.
The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver.Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment.
Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind. #J-18808-Ljbffr