Interim Senior / Director of Operations - Fulfillment & Logistics
Bodily, New York, New York, us, 10261
ABOUT BODILY
Bodily is a venture-backed women's health company designing products for pregnancy, postpartum recovery, and breastfeeding. We sell across DTC, Amazon, and mass retail (full-chain in Target) and are a recognized brand in our category with awards from The Bump, Forbes, and others. We're a lean, high-performance team.
THE ROLE We're looking for an experienced operations leader to own fulfillment, logistics, and retail compliance across all three of our sales channels. This is a project-based engagement focused on strengthening our operational infrastructure as we scale our retail and marketplace presence.
This is a hands-on, decision-making role — not advisory or strategic consulting. You'll be the person accountable for product getting to the right place, on time, in compliance, across every channel.
WHAT YOU'LL OWN
3PL Management : Full strategic and operational ownership of our 3PL relationship. SLAs, performance, cost management, and quality across DTC, Amazon, and retail fulfillment.
Retail Fulfillment & EDI Compliance : Ensuring flawless pack-out, accurate EDI documentation, and full compliance with big-box retailer routing and packaging requirements. Biweekly pickup cadence. Zero tolerance for chargebacks or scorecard issues.
Amazon FBA Operations : Inventory replenishment, shipment planning, and FBA compliance.
Co-Manufacturer Coordination : Managing the co-manufacturing relationship for a functional beverage SKU in mass retail — forecasting, production scheduling, and quality.
Team Coordination : Working closely with an offshore fulfillment operations coordinator and collaborating with our production and finance teams on cross-functional operations.
WHO YOU ARE
You’ve personally managed EDI-based fulfillment to a major big-box retailer — Target, Walmart, Costco, or equivalent. You know what routing guides, chargebacks, and vendor scorecards mean because you’ve lived them.
You’ve managed a 3PL at a strategic level. Not just day-to-day coordination — you’ve held a 3PL accountable, negotiated SLAs, and known when something was going sideways before it blew up.
You have consumer products experience. You understand the pace and constraints of a growth-stage business.
You’re comfortable being the most senior operations person in a lean company. No team underneath you. You’re both the strategist and the executor with offshore fulfillment & logistics support.
You’re calm under pressure. You don’t need perfect systems to function. You can walk into complexity and create order without breaking what’s already working.
You can hit the ground running. Minimal onboarding. You’ve done this before.
NICE TO HAVE
Experience with soft line goods or food/beverage products
Familiarity with Cin7 or similar inventory management systems
NYC-based for occasional in-person collaboration
This is a project-based contract role. Compensation range: $70–$110/hour, commensurate with experience.
#J-18808-Ljbffr
THE ROLE We're looking for an experienced operations leader to own fulfillment, logistics, and retail compliance across all three of our sales channels. This is a project-based engagement focused on strengthening our operational infrastructure as we scale our retail and marketplace presence.
This is a hands-on, decision-making role — not advisory or strategic consulting. You'll be the person accountable for product getting to the right place, on time, in compliance, across every channel.
WHAT YOU'LL OWN
3PL Management : Full strategic and operational ownership of our 3PL relationship. SLAs, performance, cost management, and quality across DTC, Amazon, and retail fulfillment.
Retail Fulfillment & EDI Compliance : Ensuring flawless pack-out, accurate EDI documentation, and full compliance with big-box retailer routing and packaging requirements. Biweekly pickup cadence. Zero tolerance for chargebacks or scorecard issues.
Amazon FBA Operations : Inventory replenishment, shipment planning, and FBA compliance.
Co-Manufacturer Coordination : Managing the co-manufacturing relationship for a functional beverage SKU in mass retail — forecasting, production scheduling, and quality.
Team Coordination : Working closely with an offshore fulfillment operations coordinator and collaborating with our production and finance teams on cross-functional operations.
WHO YOU ARE
You’ve personally managed EDI-based fulfillment to a major big-box retailer — Target, Walmart, Costco, or equivalent. You know what routing guides, chargebacks, and vendor scorecards mean because you’ve lived them.
You’ve managed a 3PL at a strategic level. Not just day-to-day coordination — you’ve held a 3PL accountable, negotiated SLAs, and known when something was going sideways before it blew up.
You have consumer products experience. You understand the pace and constraints of a growth-stage business.
You’re comfortable being the most senior operations person in a lean company. No team underneath you. You’re both the strategist and the executor with offshore fulfillment & logistics support.
You’re calm under pressure. You don’t need perfect systems to function. You can walk into complexity and create order without breaking what’s already working.
You can hit the ground running. Minimal onboarding. You’ve done this before.
NICE TO HAVE
Experience with soft line goods or food/beverage products
Familiarity with Cin7 or similar inventory management systems
NYC-based for occasional in-person collaboration
This is a project-based contract role. Compensation range: $70–$110/hour, commensurate with experience.
#J-18808-Ljbffr