Senior Director, SaaS Ops & Contact Center Platforms

A leading technology service provider is seeking a strategic and results-driven Sr. Director of Software Engineering to enhance software platforms supporting customer and field operations. This role requires over 8 years of relevant experience, strong leadership for hybrid teams, and expertise in Salesforce. The ideal candidate will drive innovation, manage substantial vendor budgets, and communicate effectively with diverse stakeholders. The position allows for remote work within the contiguous United States. #J-18808-Ljbffr