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Senior Director, Workforce Strategy & Analytics

SupportFinity™, Phoenix, Arizona, United States

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A leading healthcare company is seeking a Senior Director of Workforce Management to oversee and optimize the allocation of resources for its call center. The role requires extensive experience in healthcare operations or workforce management, including expertise in leading and developing teams, forecasting methodologies, and call center analytics. The ideal candidate will drive strategic workforce planning and ensure efficient staffing levels while enhancing employee productivity. A comprehensive benefits package and a collaborative work environment are provided. #J-18808-Ljbffr