About Abby Care
Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.
Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care they already provide at home.
Abby Care is building a tech-powered, family-first care platform to efficiently deliver care, improve health outcomes, and provide the best-in-class experience nationwide.
We are rapidly expanding our mission and looking for passionate team members to join. Abby Care has partnered with leading insurance plans, healthcare providers, and community organizations. We’re supported by top, mission-driven VCs to empower families throughout the country.
The Role
We are looking for a Clinical Sales Consultant to join us as a Territory Representative. This is a Full-Time opportunity based in Miami, FL. This is a quota-carrying sales position responsible for owning a specific territory and driving predictable referral volume. You will be expected to own your territory, building high-leverage relationships with Case Management Agencies, Primary Care Physicians, Therapy Clinics, etc. Your job is to install Abby Care as the default referral protocol for these providers.
Key Responsibilities:
New Provider Acquisition
Own the full sales cycle from initial outreach through provider commitment through Qualified Lead processing
Engage physicians, administrators and clinical decision makers to drive adoption
Navigate clinical objections, compliance considerations and operational workflows
Convert qualified leads into signed participation
Pipeline & Execution Maintain a clean, accurate pipeline in Salesforce
Prioritize high-intent providers and progress them efficiently
Forecast accurately and consistently against quota
Partner with internal teams to ensure smooth activation and onboarding
Market & Account Focus Focus on provider groups, therapists, case management companies and clinical practices within assigned territories
Execute targeted outbound strategies alongside inbound follow-up
Primary KPIs (What Wins the Job)
Conversion & Funnel Health KPIs These tell you whether execution is actually working Average days from first contact to first lead
Drop off rate by funnel stage
Lead → FSA conversion rate
FSA → SOC rate
Activity & Execution KPIs
These are guardrails, not the goal, but matter early. Meaningful provider conversations per week
Qualified meetings held
Decision-maker engagement rate
Touches per FSA (benchmarking efficiency)
Penetration rate within assigned territory
Share of target accounts contacted
Behavior & Operating Cadence KPIs
These are expectations, not comp drivers, but enforce standard. Salesforce hygiene score (fields complete, notes logged)
On-time forecast submissions
Attendance and preparedness for pipeline reviews
Coaching action plan completion
Goals (What Wins the Job)
These directly tie to quota and variable comp. Qualified Leads
Net new activated providers
FSAs Signed
Monthly quota attainment (% to plan)
The Requirements: Must currently reside in
Miami.
Valid Driver's License in the state of
Florida
3-5 Years of Closing Experience: Proven track record in Home Health, Hospice, Pharma, or Med Device sales.
Clinical Fluency: Ability to speak the language of a Case Manager (Prior Auth, Acuity, Recertification, ADLs).
Salesforce Native: You live in the CRM. You understand that "if it isn't in Salesforce, it didn't happen."
A Bachelor's Degree or equivalent experience in a related field
Our Values Families First:
Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?”
Urgency with Precision:
Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand.
Relentlessly Resourceful:
As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.
Purpose with Positivity:
We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.
Driven to Redefine What’s Possible:
We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care.
Benefits: Competitive compensation packages that reflect the value you bring. This is a Salary & Commission sales role with uncapped upside.
Comprehensive health coverage that works for you. We cover 90% of your premiums and 70% for your dependents, with multiple PPO plan options to choose for medical, vision, dental, life, and short-term disability.
Team bonding. We love bringing our teams together. As a full-time employee, you’ll get to connect, collaborate, and have fun through team activities and our annual company retreat.
#J-18808-Ljbffr
Engage physicians, administrators and clinical decision makers to drive adoption
Navigate clinical objections, compliance considerations and operational workflows
Convert qualified leads into signed participation
Pipeline & Execution Maintain a clean, accurate pipeline in Salesforce
Prioritize high-intent providers and progress them efficiently
Forecast accurately and consistently against quota
Partner with internal teams to ensure smooth activation and onboarding
Market & Account Focus Focus on provider groups, therapists, case management companies and clinical practices within assigned territories
Execute targeted outbound strategies alongside inbound follow-up
Primary KPIs (What Wins the Job)
Conversion & Funnel Health KPIs These tell you whether execution is actually working Average days from first contact to first lead
Drop off rate by funnel stage
Lead → FSA conversion rate
FSA → SOC rate
Activity & Execution KPIs
These are guardrails, not the goal, but matter early. Meaningful provider conversations per week
Qualified meetings held
Decision-maker engagement rate
Touches per FSA (benchmarking efficiency)
Penetration rate within assigned territory
Share of target accounts contacted
Behavior & Operating Cadence KPIs
These are expectations, not comp drivers, but enforce standard. Salesforce hygiene score (fields complete, notes logged)
On-time forecast submissions
Attendance and preparedness for pipeline reviews
Coaching action plan completion
Goals (What Wins the Job)
These directly tie to quota and variable comp. Qualified Leads
Net new activated providers
FSAs Signed
Monthly quota attainment (% to plan)
The Requirements: Must currently reside in
Miami.
Valid Driver's License in the state of
Florida
3-5 Years of Closing Experience: Proven track record in Home Health, Hospice, Pharma, or Med Device sales.
Clinical Fluency: Ability to speak the language of a Case Manager (Prior Auth, Acuity, Recertification, ADLs).
Salesforce Native: You live in the CRM. You understand that "if it isn't in Salesforce, it didn't happen."
A Bachelor's Degree or equivalent experience in a related field
Our Values Families First:
Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?”
Urgency with Precision:
Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand.
Relentlessly Resourceful:
As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.
Purpose with Positivity:
We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.
Driven to Redefine What’s Possible:
We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care.
Benefits: Competitive compensation packages that reflect the value you bring. This is a Salary & Commission sales role with uncapped upside.
Comprehensive health coverage that works for you. We cover 90% of your premiums and 70% for your dependents, with multiple PPO plan options to choose for medical, vision, dental, life, and short-term disability.
Team bonding. We love bringing our teams together. As a full-time employee, you’ll get to connect, collaborate, and have fun through team activities and our annual company retreat.
#J-18808-Ljbffr