Inside Sales Rep - Garden - Lansing, MI
Smurfit Westrock, Lansing, Michigan, United States, 48900
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Opportunity The Inside Sales Representative II supports the Garden Inside Sales team by identifying and qualifying new business, strengthening customer relationships, and executing sales strategies. This role communicates product information across multiple channels and manages the full sales cycle, including pipeline management, target achievement, and accurate Salesforce updates.
How you will impact Smurfit Westrock
Respond to customer inquiries promptly and professionally.
Assist with prospecting, lead qualification, and targeted sales strategies.
Communicate product features, benefits, and pricing accurately.
Support customer retention efforts by monitoring trends and identifying needs.
Join customer visits as needed to build relationships and drive growth.
Sales Strategy & Pipeline Management
Maintain a strong sales pipeline through proactive outreach and follow-up.
Prepare quotes, proposals, and supporting documentation for customer opportunities.
Track all account activity, opportunities, and communications in Salesforce.
Support the execution of sales strategies across key accounts and targeted industries.
Product Knowledge & Business Understanding
Stay current on the Garden product lines to support customer needs.
Collaborate with cross-functional teams, including Program Management, Customer Service, and Operations, to ensure seamless customer experience.
What you need to succeed
Bachelor’s degree in business, marketing, or related field — or equivalent experience.
2-4 years of experience in sales, or a related role
Strong communication and active-listening skills.
Ability to manage multiple priorities in a fast-paced environment.
Comfortable with outbound calling and customer engagement.
Proficiency with Microsoft Office; Salesforce experience preferred.
Strong organization skills and attention to detail.
Preferably based in the Midwest or East region.
Travel required for onsite or offsite customer interactions and team meetings.
Coachable, eager to learn, and motivated by growth.
Customer-centric with a positive, team-oriented attitude.
Takes initiative and follows through on tasks.
Persistent, resilient, and enthusiastic about relationship-building.
What we offer
Corporate culture based on integrity, respect, accountability, and excellence.
Comprehensive training with numerous learning and development opportunities.
An attractive salary reflecting skills, competencies, and potential.
Benefits package includes medical, dental, vision, life insurance, 401k with match and more!
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
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Opportunity The Inside Sales Representative II supports the Garden Inside Sales team by identifying and qualifying new business, strengthening customer relationships, and executing sales strategies. This role communicates product information across multiple channels and manages the full sales cycle, including pipeline management, target achievement, and accurate Salesforce updates.
How you will impact Smurfit Westrock
Respond to customer inquiries promptly and professionally.
Assist with prospecting, lead qualification, and targeted sales strategies.
Communicate product features, benefits, and pricing accurately.
Support customer retention efforts by monitoring trends and identifying needs.
Join customer visits as needed to build relationships and drive growth.
Sales Strategy & Pipeline Management
Maintain a strong sales pipeline through proactive outreach and follow-up.
Prepare quotes, proposals, and supporting documentation for customer opportunities.
Track all account activity, opportunities, and communications in Salesforce.
Support the execution of sales strategies across key accounts and targeted industries.
Product Knowledge & Business Understanding
Stay current on the Garden product lines to support customer needs.
Collaborate with cross-functional teams, including Program Management, Customer Service, and Operations, to ensure seamless customer experience.
What you need to succeed
Bachelor’s degree in business, marketing, or related field — or equivalent experience.
2-4 years of experience in sales, or a related role
Strong communication and active-listening skills.
Ability to manage multiple priorities in a fast-paced environment.
Comfortable with outbound calling and customer engagement.
Proficiency with Microsoft Office; Salesforce experience preferred.
Strong organization skills and attention to detail.
Preferably based in the Midwest or East region.
Travel required for onsite or offsite customer interactions and team meetings.
Coachable, eager to learn, and motivated by growth.
Customer-centric with a positive, team-oriented attitude.
Takes initiative and follows through on tasks.
Persistent, resilient, and enthusiastic about relationship-building.
What we offer
Corporate culture based on integrity, respect, accountability, and excellence.
Comprehensive training with numerous learning and development opportunities.
An attractive salary reflecting skills, competencies, and potential.
Benefits package includes medical, dental, vision, life insurance, 401k with match and more!
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
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