Sales and Service Technician
Bridgestone Retail Operations, LLC, Plainfield, Illinois, United States, 60544
Overview
Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. We offer competitive pay, formal training, performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe in supporting teammates and championing diverse perspectives to serve our customers and communities. Job Category:
Retail Position Summary:
The retail Sales and Service Technician (SST) is a hybrid role for stores and a key pipeline for future career growth within Firestone Complete Auto Care. The role serves customers by assessing needs, recommending products/services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Success requires learning all aspects of store operations and flexing between customer interaction and basic vehicle service tasks. Pay Range:
$16.80 - $25.10 Note: Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds applicable minimum wage requirements.
Responsibilities
Hybrid Role : Customer service, sales, customer issue resolution – 75% Basic vehicle service tasks : Oil, tires, fluids – 25% Store operations, opening/closing, inventory, displays – as needed Growth and career development : May assist Manager or act as Manager-On-Duty to support development; learn all aspects of store operations and flex between front/back shop tasks
Minimum Qualifications
High School Diploma or equivalent Valid automobile driver\'s license Customer service and growth mindset Ability to learn and perform basic vehicle service tasks Ability to learn and operate store systems
Preferred Qualifications
2 year degree or non-traditional education through training program completion, certification, or evidence of growth mindset Previous consumer retail sales experience Previous automotive experience a plus Previous management/supervisory experience a plus
Benefits & Our Values
Medical, Dental and Vision – Starting day 1 for all teammates Paid vacation and holidays On-the-job training and company-funded ASE certifications Flexible work schedule 401(k) match On demand pay program available Professional Development: resources to help you level up Community Involvement: working with local communities Integrity & Teamwork: doing things right, together
What We Offer
At Bridgestone, we foster co-creation and empower you to be creative and curious to make mobility safer, more efficient, and more sustainable. We provide a supportive onboarding, opportunities for development and mentorship, CSR activities, a dynamic work environment, work-life effectiveness, and a diverse, inclusive team. Equal Employment Opportunity: Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by law. Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
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Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. We offer competitive pay, formal training, performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe in supporting teammates and championing diverse perspectives to serve our customers and communities. Job Category:
Retail Position Summary:
The retail Sales and Service Technician (SST) is a hybrid role for stores and a key pipeline for future career growth within Firestone Complete Auto Care. The role serves customers by assessing needs, recommending products/services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Success requires learning all aspects of store operations and flexing between customer interaction and basic vehicle service tasks. Pay Range:
$16.80 - $25.10 Note: Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds applicable minimum wage requirements.
Responsibilities
Hybrid Role : Customer service, sales, customer issue resolution – 75% Basic vehicle service tasks : Oil, tires, fluids – 25% Store operations, opening/closing, inventory, displays – as needed Growth and career development : May assist Manager or act as Manager-On-Duty to support development; learn all aspects of store operations and flex between front/back shop tasks
Minimum Qualifications
High School Diploma or equivalent Valid automobile driver\'s license Customer service and growth mindset Ability to learn and perform basic vehicle service tasks Ability to learn and operate store systems
Preferred Qualifications
2 year degree or non-traditional education through training program completion, certification, or evidence of growth mindset Previous consumer retail sales experience Previous automotive experience a plus Previous management/supervisory experience a plus
Benefits & Our Values
Medical, Dental and Vision – Starting day 1 for all teammates Paid vacation and holidays On-the-job training and company-funded ASE certifications Flexible work schedule 401(k) match On demand pay program available Professional Development: resources to help you level up Community Involvement: working with local communities Integrity & Teamwork: doing things right, together
What We Offer
At Bridgestone, we foster co-creation and empower you to be creative and curious to make mobility safer, more efficient, and more sustainable. We provide a supportive onboarding, opportunities for development and mentorship, CSR activities, a dynamic work environment, work-life effectiveness, and a diverse, inclusive team. Equal Employment Opportunity: Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by law. Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
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