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Principal, Agency Strategy & Execution

American Airlines, Fort Worth, Texas, United States, 76102

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Location: DFW Headquarters Building 8 (DFW-SV08) Cities: Fort Worth - TX Requisition ID: 84027 This job will continue to be posted until at least 2/27/26. If interested, please apply prior to this date.

Job Description Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job The Principal, Agency Strategy & Execution is part of the Global Sales team within the Commercial division. You’ll serve in a high‑visibility role working closely with senior leadership to ensure agency initiatives stay aligned with enterprise priorities. As a trusted strategic partner and connector across Global Sales, Analytics, Operations, and Enablement, you’ll help drive coordination and clarity across the organization.

What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Partner with senior leadership and Sales leadership to align agency initiatives with enterprise strategy and priorities

Serve as a trusted liaison between senior leadership and cross‑functional teams, ensuring clarity on goals, timelines, and deliverables

Maintain visibility into priorities, risks, and progress across agency initiatives to proactively surface insights and recommendations

Serve as the central point of coordination for agency‑related initiatives and cross‑team inputs

Drive follow‑up and accountability after cross‑functional meetings by clarifying ownership, next steps, and timelines

Support strategy‑to‑execution efforts by identifying process improvements, program opportunities, and operational efficiencies

Facilitate ongoing communication with senior leaders by providing executive‑ready insights, recommendations, and progress updates

Develop presentations and communication materials tailored for executive and operational audiences

Coordinate with learning and enablement teams to support agency capability‑building efforts

Partner with analytics and operations teams to support reporting, dashboards, and performance insights

Translate complex data into actionable business recommendations

All you'll need for success Minimum Qualifications - Education & Prior Job Experience

Bachelor’s degree in Business, Marketing, Analytics, Strategy, or a related field, or equivalent experience

Experience working in strategy, sales operations, project management, or a related function

Preferred Qualifications - Education & Prior Job Experience

Master’s degree in Business Administration or a related field

Experience in the airline, travel, or agency distribution industry

Background in strategy consulting, sales enablement, or enterprise program management

Strong understanding of performance metrics, data storytelling, and business transformation

Proven ability to drive alignment across diverse stakeholder groups

Skills, Licenses & Certifications

Strategic thinking and business acumen

Demonstrated ability to work with senior leadership and influence cross‑functional teams

Strong analytical thinking, strategic planning, and problem‑solving skills

Excellent verbal and written communication skills, including experience developing executive‑level deliverables

Ability to manage complex initiatives with minimal direction in a fast‑paced environment

Strong relationship‑building and stakeholder‑management capabilities

High level of organization, attention to detail, and prioritization skills

Advanced PowerPoint and Excel skills; experience with analytics or visualization tools is a plus

What you'll get Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

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