Customer Service Representative
SA TECHNOLOGIES, Jersey City, New Jersey, United States, 07390
Overview
SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise. All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance. Job Description
Job: Customer Service representative Location: Mays Landing, NJ Employment Type: Contract 3 to 6 months Rate: DOE We have a need for a Customer Care Billing Analyst for our direct client in Mays Landing, NJ for a 3 month contract. The ideal candidate will be responsible for talking with and/or communicating with customers and the Board of Public Utilities and/or Public Advocate and client executives regarding the completion of payment arrangements or other escalated credit-related issues. The position requires strong customer service skills, adherence to company policies and attention to detail. Responsibilities
The ideal candidate will communicate with customers on escalated matters and provide effective customer service. Communicate with executives and government affairs representatives to convey the status of customer issues. Convey critical policy requirements pertaining to payment arrangements and credit related issues using appropriate soft skills. Construct e-mail messages, complete simple database entries, and take detailed notes from conversations with customers to support payment arrangements. Work with MS Word and e-mail software; MS Outlook is acceptable; Lotus Notes preferred but not required. Manage a high volume of customer issues with self-motivation and strong time management. Qualifications
Seasoned customer service representative with the ability to communicate effectively with customers on escalated matters. Ability to communicate well, both verbally and in writing. Ability to communicate with executives and government affairs representatives. Ability to construct e-mail messages, complete simple database entries, and take detailed notes from conversations to support payment arrangements. Proficiency with MS Word and e-mail software; MS Outlook acceptable; Lotus Notes preferred. Self-motivated with excellent time management skills to handle a high volume of issues. Additional Information
Rohan Tupperwar | Talent Delivery Specialist | SA Technologies Inc. p: 408-800-4966 | Rohan.tupperwar at satincorp.com : www.satincorp.com Connect with us socially to stay updated on latest IT jobs, hiring trends, in-demand technologies and more!
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SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise. All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance. Job Description
Job: Customer Service representative Location: Mays Landing, NJ Employment Type: Contract 3 to 6 months Rate: DOE We have a need for a Customer Care Billing Analyst for our direct client in Mays Landing, NJ for a 3 month contract. The ideal candidate will be responsible for talking with and/or communicating with customers and the Board of Public Utilities and/or Public Advocate and client executives regarding the completion of payment arrangements or other escalated credit-related issues. The position requires strong customer service skills, adherence to company policies and attention to detail. Responsibilities
The ideal candidate will communicate with customers on escalated matters and provide effective customer service. Communicate with executives and government affairs representatives to convey the status of customer issues. Convey critical policy requirements pertaining to payment arrangements and credit related issues using appropriate soft skills. Construct e-mail messages, complete simple database entries, and take detailed notes from conversations with customers to support payment arrangements. Work with MS Word and e-mail software; MS Outlook is acceptable; Lotus Notes preferred but not required. Manage a high volume of customer issues with self-motivation and strong time management. Qualifications
Seasoned customer service representative with the ability to communicate effectively with customers on escalated matters. Ability to communicate well, both verbally and in writing. Ability to communicate with executives and government affairs representatives. Ability to construct e-mail messages, complete simple database entries, and take detailed notes from conversations to support payment arrangements. Proficiency with MS Word and e-mail software; MS Outlook acceptable; Lotus Notes preferred. Self-motivated with excellent time management skills to handle a high volume of issues. Additional Information
Rohan Tupperwar | Talent Delivery Specialist | SA Technologies Inc. p: 408-800-4966 | Rohan.tupperwar at satincorp.com : www.satincorp.com Connect with us socially to stay updated on latest IT jobs, hiring trends, in-demand technologies and more!
#J-18808-Ljbffr