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Loan Servicing Specialist

ICCU, Chubbuck, Idaho, United States

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MSC C 4400 Central Way Building C Chubbuck, ID 83202, USA

Performs various duties regarding maintenance and servicing of all consumer loans. Ensures member satisfaction through courteous, accurate, and efficient service.

Duties and Responsibilities:

Process lockbox

Process GAP and MRC claims and applications

Securing liens on titles for consumer loans

Process total Loss claims

Loan file maintenance completion

Balancing of accounts or general ledgers

Maintain and support positive vendor relationships.

Understand applicable regulations and compliance

Write & maintain policies, procedures and assist in credit union training

Additional duties as assigned

Qualifications:

Bachelor's degree preferred. 0 - 3 years' experience preferred. Excellent math skills and computer knowledge. Good communication and interpersonal skills. Ability to always maintain the confidentiality of Credit Union and member records.

Performance Standard:

A demonstrated cooperative and positive attitude toward members and other Credit Union staff. Must be accurate in balancing and account research. Be able to diagnose simple problems. Professional in appearance, attendance, quality, and quantity of work performed. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by

Physical Requirements:

Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).

Sit for extended periods of time.

Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.

Repetitive motion using wrists, hands, and fingers.

Reach keyboards.

Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).

This role offers benefits, including:

Competitive Pay

Generous Paid Time Off

Paid Holidays

Matching 401K AND Pension

Tuition Reimbursement

Employee Assistance Program

Employee Wellness Program

Paid Group Life and Disability Insurance

Awesome Culture

And More

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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