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Senior UX Designer

General Motors, Warren, Michigan, United States, 48091

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At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard —from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features. Every day, our products move millions of peopleas we aim to makedriving safer, smarter, and more connected, shaping the future of transportation on a global scale..

The Role The

Robotics UX Designer

is responsible for crafting intuitive, safe, and efficient user experiences for

robotic systems and automation workflows

. This role focuses on how humans

monitor, control, configure, and collaborate with robots

across digital interfaces (e.g., HMIs, dashboards, configuration tools) and, where relevant, physical touchpoints (e.g., teach pendants, safety panels).

You will work closely with

robotics engineers, controls engineers, product managers, safety experts, and operations stakeholders

to understand operator needs, task flows, and constraints on the plant floor or in lab environments. You translate these insights into user journeys, workflows, and interface designs that make complex robotic capabilities understandable, controllable, and trustworthy.

What You’ll Do Research, Visual/Hardware Design

Evaluate Design Options in robotics environments

Map

end-to-end workflows

for tasks like cell bring-up, program changes, fault recovery, and maintenance.

Identify and prioritize usability, safety, and cognitive load issues in existing robotics tools and HMIs.

Human–robot interaction (HRI) & experience design

Design

interfaces, flows, and interaction patterns

that make it easy to:

Configure and calibrate robots and cells

Monitor system status, performance, and alarms

Diagnose and recover from faults safely

Coordinate robots with other automation (conveyors, tooling, vision systems, AGVs, etc.)

Define how information is

prioritized, surfaced, evaluated, and acted upon

(e.g., alarms, warnings, system health, interlocks) to support safe decisions under pressure.

Recommend designs that

ergonomics, situational awareness, and operator mental models

—especially in high-consequence or time-critical situations.

Safety, reliability, and constraints

Collaborate with safety and engineering teams to incorporate

safety standards, operating envelopes, and lockout/tagout requirements

into UX flows.

Design interactions that increase performance,

reduce error probability

, clarify system state, and support safe recovery when mistakes occur.

Balance ideal UX solutions with the

constraints of real-time systems, hardware capabilities, and existing industrial standards

.

Collaboration with robotics & controls engineering

Partner with

robotics, controls, and software engineers

to translate system capabilities into understandable, usable interaction models.

Provide design specifications, flows, and prototypes for:

Robot and cell configuration tools

Diagnostic and monitoring dashboards

Simulation/virtual commissioning tools

Operator HMIs and field devices

Participate in design and implementation reviews to ensure the

intended experience and safety behaviors

are maintained through delivery.

Prototyping and validation

Build interactive

prototypes

(screen-based and/or using simulators or digital twins) to explore concepts and validate workflows before deployment.

Use test findings, field feedback, and operational data to

iterate and improve

designs post-deployment.

Inform in-field instrumentation investments to enable continuous improvement and drive AI models

Design systems for robotics tools

Contribute to and help evolve

design patterns and components

tailored to robotics and industrial use cases (e.g., alarm patterns, status indicators, timeline views, cell layout views).

Promote consistency across

multiple tools and platforms

so operators experience a coherent ecosystem when interacting with robots and automation.

Your Skills & Abilities (Required Qualifications)

Education & experience

Bachelor’s degree in

Human–Computer Interaction (HCI), Interaction Design, Industrial Design, Human Factors, Cognitive Science, or related field

, or equivalent practical experience.

Portfolio showcasing

end-to-end UX work

on robotics, industrial, or similarly complex domains (configuration tools, dashboards, simulation/visualization, control interfaces).

Typically

3–5+ years

of experience in UX/Product Design, with

at least 1–2 years working on robotics, industrial automation, or complex technical systems

.

Core skills

Strong skills in

interaction design and information architecture

for data-dense, status-rich interfaces.

Demonstrated ability to prioritize work and balance tactical and strategic efforts to maximize the impact of limited resources.

Proficiency with modern design and prototyping tools (e.g.,

Figma, Sketch, Adobe XD, or similar

).

Ability to

model workflows

that span both digital and physical steps (e.g., teaching points, jogging robots, aligning tooling, verifying sensors).

Comfort working with

technical constraints and terminology

—able to collaborate effectively with robotics and controls engineers.

Excellent

communication and storytelling skills

, including the ability to explain complex technical concepts through simple visual narratives and artifacts and set big picture goals for long-term efforts.

Preferred Qualifications

Experience designing for:

Industrial HMIs, SCADA, MES, or robotics programming/configuration environments

Simulation, digital twin, or virtual commissioning tools

Mixed human–robot environments

(e.g., cobots, shared workspaces)

Familiarity with:

Basic

robotics concepts

(kinematics, workspaces, programs, trajectories, safety zones, I/O)

Industrial standards and safety considerations

(e.g., emergency stops, interlocks, guarding, light curtains)

Alarm and event management

patterns for high-availability systems

Experience with Research:

Conduct field research with

operators, technicians, engineers, and supervisors

in labs and production environments to understand how they interact with robots today (setup, operation, troubleshooting, maintenance).

Measure performance of current state and recommended solutions using both qualitative and quantitative methods.

Set up repeatable research methods (hallway, laboratory, and field methods and recruitment pipelines) to generate predictable data collection to drive recommendations.

Plan and run

usability tests

with representative users (e.g., operators, technicians, controls engineers) in realistic scenarios, including fault and edge cases.

Knowledge of

WCAG and accessibility

standards, especially as they apply to

control rooms and shop-floor environments

(lighting, contrast, legibility, color usage).

Experience observing or working in

manufacturing plants, test labs, or field environments

, and comfort donning appropriate PPE and following site safety procedures.

Behavioral Competencies

User and operator empathy

– deeply curious about how operators, technicians, and engineers actually work with robots in real conditions.

Systems thinking

– connects UI details to

cell, line, and plant-level

workflows and KPIs.

Safety mindset

– naturally considers

risk, error modes, and recovery paths

in design decisions.

Collaboration

– builds strong relationships with engineering, operations, and safety partners; welcomes critique and iterates quickly.

Adaptability & learning

– comfortable learning new robotics concepts, tools, and standards, and applying them pragmatically to design.

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