A leading AI solution provider is seeking a Director of Customer Success Strategy & Operations based in New York City. This pivotal hybrid role will focus on optimizing customer success processes, driving operational excellence, and translating innovative ideas into execution that enhances customer satisfaction. Candidates should have over 7 years in go-to-market operations, strong technical proficiency in Salesforce and data analytics tools, and a background in B2B SaaS/AI. Attractive benefits include generous PTO, comprehensive health coverage, and competitive compensation packages.
#J-18808-Ljbffr