Pay or shift range:
$73,000 to $78,000 USD per year. Final offers are based on experience, skill set, location and other job‑related factors.
Description Compensation Range:
$73,000 - $78,000 yearly, commensurate with experience.
Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit for tuition loan reimbursement, tuition costs, and textbooks.
Overview The Assistant Director oversees strategic planning, implementation, and evaluation of the RAP program. This role ensures program alignment with organizational goals, compliance with funding requirements, and high‑quality service delivery to clients. The Assistant Director supervises the program staff and collaborates with internal and external stakeholders to improve outcomes. This in‑person role is split between the East New York and 125th clinic sites to ensure staff supervision and collaboration is optimal. The Assistant Director works collaboratively with a care team that includes the medical provider, client navigators, outreach staff/peers, nurse coordinator, medical case manager, and additional support and administrative staff. The Assistant Director also provides in‑person supervision of program staff who work with clients seeking HIV treatment and related services, including the full continuum of Housing Works' clinical and supportive services. It reports to the Managing Director for Biomedical Prevention and Navigation Services.
The Assistant Director manages the clinical and administrative functions by providing daily program oversight, including staff development and supervision, marketing, outreach, quality assurance, and data analysis/entry. As a leadership position, the Director exemplifies the Agency’s core values and competencies and helps operationalize the strategic vision and mission. Team members work with a complex population that includes people who use drugs, experience housing instability/homelessness, have mental health issues, and others experiencing the effects of social and structural determinants of health. The position also collaborates with other Housing Works programs such as Youth and Prevention Services, OASAS Substance Use Treatment, and OMH Mental Health Care.
Essential Job Functions Primary
Ensure effective day‑to‑day management of program and contract activities with a stable onsite presence.
Monitor the service‑based aspects of contracts and delivery of direct services.
Monitor contract compliance, including service projections, staffing records, and fiscal performance (including OTPS spending).
Lead audit/site‑visit preparation activities to ensure service model fidelity and that administrative and fiscal operations meet program standards.
Provide direct services to clients, which include care coordination, treatment adherence counseling, and crisis intervention when needed.
Effectively manage the contract budget with support from department leadership.
Provide in‑person supervision to the department staff, including Program Manager, Supervisor, RA Specialist, Peers, and other staff.
Collaborate with key stakeholders at each site, including leadership clinic staff and program staff, to ensure effective communication and service delivery.
Monitor program enrollment and discharge trends to ensure retention and quality; also monitor staff scheduling to ensure adequate program coverage and track program financial trends to meet targets at the site level.
Track and report on progress toward meeting contract deliverables.
Conduct data analysis, manage program dashboard, and performance metrics.
Lead QI activities related to process and clinical outcomes.
Liaise with funding organizations and participate in activities such as TA calls, learning collaboratives, and other program meetings as required.
Ensure high‑quality client experience by coordinating all client care across Housing Works programs and addressing client issues and barriers to care as necessary.
Support program goals and participation across internal Housing Works programming.
Other Functions
Participate in Housing Works advocacy events.
Education College degree required; Advanced degree (MSW, MPH, MPA, or related field) preferred.
Qualifications / Requirements
Five years or more of clinical experience in a health, mental health, and/or social service setting.
Experience operating a service‑based contract, a plus, with a minimum of four years of supervisory experience in a similar setting.
Experience working with homeless populations and active substance users.
Knowledge and experience with the dually diagnosed community of HIV/AIDS and mental illness.
Knowledge and experience with state and local policies of NYC affecting persons living with mental illness and HIV/AIDS.
Experience in program planning and operations; proficiency in MS Excel, time management, and meeting task deadlines preferred.
Ability to supervise, manage, and provide leadership to all staff members and trainees.
Previous experience providing services and exercising leadership in a culturally and linguistically diverse setting, with demonstrated success.
Previous experience working with substance use populations.
Previous experience building partnerships with community‑based organizations (preferred).
Bilingual English/Spanish preferred, but not required.
This role is in person and requires equal presence at two sites: Housing Works’ and 125th Street clinics.
Demonstrated ability to work effectively independently, manage a team, and collaborate across departments (required).
Excellent written and verbal communication skills (required).
Strong managerial skills, including communication, motivating employees, problem‑solving, and progressive discipline.
Commitment to maintaining the highest levels of confidentiality.
Demonstrated ability to build trust and respect with patients, staff, colleagues, external contacts, and other Housing Works members.
Sensitivity to the needs of culturally and linguistically diverse patient and employee populations.
Demonstrated ability to meet or exceed the Service Excellence Standards of Housing Works.
Willingness and ability to work some evenings and weekends, as needed.
Demonstrated ability to utilize electronic medical records (EMRs) and related computer software, and willingness to adapt to evolving technological requirements of modern health‑center practices.
Essential Physical Demands / Working Conditions Ability to travel within the boroughs via public transportation as needed, and ability to work from designated office locations as well as other sites as needed.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$73,000 to $78,000 USD per year. Final offers are based on experience, skill set, location and other job‑related factors.
Description Compensation Range:
$73,000 - $78,000 yearly, commensurate with experience.
Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit for tuition loan reimbursement, tuition costs, and textbooks.
Overview The Assistant Director oversees strategic planning, implementation, and evaluation of the RAP program. This role ensures program alignment with organizational goals, compliance with funding requirements, and high‑quality service delivery to clients. The Assistant Director supervises the program staff and collaborates with internal and external stakeholders to improve outcomes. This in‑person role is split between the East New York and 125th clinic sites to ensure staff supervision and collaboration is optimal. The Assistant Director works collaboratively with a care team that includes the medical provider, client navigators, outreach staff/peers, nurse coordinator, medical case manager, and additional support and administrative staff. The Assistant Director also provides in‑person supervision of program staff who work with clients seeking HIV treatment and related services, including the full continuum of Housing Works' clinical and supportive services. It reports to the Managing Director for Biomedical Prevention and Navigation Services.
The Assistant Director manages the clinical and administrative functions by providing daily program oversight, including staff development and supervision, marketing, outreach, quality assurance, and data analysis/entry. As a leadership position, the Director exemplifies the Agency’s core values and competencies and helps operationalize the strategic vision and mission. Team members work with a complex population that includes people who use drugs, experience housing instability/homelessness, have mental health issues, and others experiencing the effects of social and structural determinants of health. The position also collaborates with other Housing Works programs such as Youth and Prevention Services, OASAS Substance Use Treatment, and OMH Mental Health Care.
Essential Job Functions Primary
Ensure effective day‑to‑day management of program and contract activities with a stable onsite presence.
Monitor the service‑based aspects of contracts and delivery of direct services.
Monitor contract compliance, including service projections, staffing records, and fiscal performance (including OTPS spending).
Lead audit/site‑visit preparation activities to ensure service model fidelity and that administrative and fiscal operations meet program standards.
Provide direct services to clients, which include care coordination, treatment adherence counseling, and crisis intervention when needed.
Effectively manage the contract budget with support from department leadership.
Provide in‑person supervision to the department staff, including Program Manager, Supervisor, RA Specialist, Peers, and other staff.
Collaborate with key stakeholders at each site, including leadership clinic staff and program staff, to ensure effective communication and service delivery.
Monitor program enrollment and discharge trends to ensure retention and quality; also monitor staff scheduling to ensure adequate program coverage and track program financial trends to meet targets at the site level.
Track and report on progress toward meeting contract deliverables.
Conduct data analysis, manage program dashboard, and performance metrics.
Lead QI activities related to process and clinical outcomes.
Liaise with funding organizations and participate in activities such as TA calls, learning collaboratives, and other program meetings as required.
Ensure high‑quality client experience by coordinating all client care across Housing Works programs and addressing client issues and barriers to care as necessary.
Support program goals and participation across internal Housing Works programming.
Other Functions
Participate in Housing Works advocacy events.
Education College degree required; Advanced degree (MSW, MPH, MPA, or related field) preferred.
Qualifications / Requirements
Five years or more of clinical experience in a health, mental health, and/or social service setting.
Experience operating a service‑based contract, a plus, with a minimum of four years of supervisory experience in a similar setting.
Experience working with homeless populations and active substance users.
Knowledge and experience with the dually diagnosed community of HIV/AIDS and mental illness.
Knowledge and experience with state and local policies of NYC affecting persons living with mental illness and HIV/AIDS.
Experience in program planning and operations; proficiency in MS Excel, time management, and meeting task deadlines preferred.
Ability to supervise, manage, and provide leadership to all staff members and trainees.
Previous experience providing services and exercising leadership in a culturally and linguistically diverse setting, with demonstrated success.
Previous experience working with substance use populations.
Previous experience building partnerships with community‑based organizations (preferred).
Bilingual English/Spanish preferred, but not required.
This role is in person and requires equal presence at two sites: Housing Works’ and 125th Street clinics.
Demonstrated ability to work effectively independently, manage a team, and collaborate across departments (required).
Excellent written and verbal communication skills (required).
Strong managerial skills, including communication, motivating employees, problem‑solving, and progressive discipline.
Commitment to maintaining the highest levels of confidentiality.
Demonstrated ability to build trust and respect with patients, staff, colleagues, external contacts, and other Housing Works members.
Sensitivity to the needs of culturally and linguistically diverse patient and employee populations.
Demonstrated ability to meet or exceed the Service Excellence Standards of Housing Works.
Willingness and ability to work some evenings and weekends, as needed.
Demonstrated ability to utilize electronic medical records (EMRs) and related computer software, and willingness to adapt to evolving technological requirements of modern health‑center practices.
Essential Physical Demands / Working Conditions Ability to travel within the boroughs via public transportation as needed, and ability to work from designated office locations as well as other sites as needed.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr