
Position Summary
We are seeking a sensational full-time Property Manager to join our team. The Property Manager is fully accountable for all property operations and is expected to effectively manage and coordinate persons, activities, and available resources to accomplish property objectives as set forth by the Regional Manager. These objectives include maximizing occupancy levels and property values. Job Duties & Responsibilities
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments. In conjunction with the regional manager, assist in formulation of budgets for each upcoming calendar year. The manager is responsible for staying within the established budget guidelines throughout the year. Ensure that all rents are collected when due, and posted in a timely manner. Ensure that all bank deposits are made immediately and deposits are reported to the corporate office on a daily basis. Perform evictions, utility cut-offs and landlord liens as required on delinquent rents. Provide constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. Manager is responsible for approving and submitting all invoices to corporate office for payment in accordance with the company purchasing policies. Train, motivate, supervise, hire and terminate (in conjunction with Regional Manager/Upper Management) all on-site staff in order to achieve operational goals of assigned property. This includes new employee indoctrination, annual performance reviews, review and approval of timesheets via paylocity, instructing and advising on-site staff of employee procedures and guidelines. Conduct ongoing training with office staff; e.g., leasing paperwork, workplace safety, and any other type of training as needed. Ensure that lease files are complete and that completion of leases is being executed properly. Be responsible for office opening on schedule, condition of office and model apartments. Attend scheduled corporate management meetings, usually held semi-annually at the VFTN. Maintain records on all aspects of management activity on a daily, weekly and monthly basis. Submit required reports to corporate office on a regular basis. Maintain a positive customer service attitude. Make periodic inspections with residents of move-in/move-outs. Review notices to vacate to determine the cause of the move-out. Initiate and implement policies/procedures to maintain resident communications (e.g., complaints, service requests). Physically walk and inspect the property on a regular basis; verify condition of vacant apartments. Update the board indicating vacancy status on a regular basis. Coordinate with maintenance and makeready staff to ensure timely reconditioning of apartments after move-out. Monitor and schedule all maintenance activities. Conduct market surveys monthly and provide trend report information. Monitor competition and be aware of neighborhood market conditions. Welcome and show the property to prospective new residents. Handle incoming phone calls from prospective residents and complete appropriate paperwork. Maintain awareness of market/industry conditions and trends via trade publications, professional organizations, etc. Report all liability and property incidents to the corporate office immediately. Ensure that all workers' compensation claims are reported and proper paperwork is completed. Complete pertinent safety checklists with maintenance staff. Perform any additional duties or tasks as assigned by the Regional Manager. Requirements
Education
High School Diploma or Equivalent (College Degree or Coursework Desirable) Specialized Skills & Knowledge
Prior Property Management Experience Preferred Certified Apartment Manager (CAM) Preferred but Not Required Strong Customer Service and Sales Skills Must be able to work in a fast-paced and customer service-oriented environment Understanding of computer systems, web applications and software. Performs duties under pressure and meets deadlines in a timely manner Works as part of a team, as well as completes assignments independently High degree of flexibility with the ability to work independently Excellent organizational, presentation, interpersonal, written and oral communication skills Proven ability to engage quickly with individuals in an outgoing, friendly manner, and build and maintain relationships with business leaders
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We are seeking a sensational full-time Property Manager to join our team. The Property Manager is fully accountable for all property operations and is expected to effectively manage and coordinate persons, activities, and available resources to accomplish property objectives as set forth by the Regional Manager. These objectives include maximizing occupancy levels and property values. Job Duties & Responsibilities
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments. In conjunction with the regional manager, assist in formulation of budgets for each upcoming calendar year. The manager is responsible for staying within the established budget guidelines throughout the year. Ensure that all rents are collected when due, and posted in a timely manner. Ensure that all bank deposits are made immediately and deposits are reported to the corporate office on a daily basis. Perform evictions, utility cut-offs and landlord liens as required on delinquent rents. Provide constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. Manager is responsible for approving and submitting all invoices to corporate office for payment in accordance with the company purchasing policies. Train, motivate, supervise, hire and terminate (in conjunction with Regional Manager/Upper Management) all on-site staff in order to achieve operational goals of assigned property. This includes new employee indoctrination, annual performance reviews, review and approval of timesheets via paylocity, instructing and advising on-site staff of employee procedures and guidelines. Conduct ongoing training with office staff; e.g., leasing paperwork, workplace safety, and any other type of training as needed. Ensure that lease files are complete and that completion of leases is being executed properly. Be responsible for office opening on schedule, condition of office and model apartments. Attend scheduled corporate management meetings, usually held semi-annually at the VFTN. Maintain records on all aspects of management activity on a daily, weekly and monthly basis. Submit required reports to corporate office on a regular basis. Maintain a positive customer service attitude. Make periodic inspections with residents of move-in/move-outs. Review notices to vacate to determine the cause of the move-out. Initiate and implement policies/procedures to maintain resident communications (e.g., complaints, service requests). Physically walk and inspect the property on a regular basis; verify condition of vacant apartments. Update the board indicating vacancy status on a regular basis. Coordinate with maintenance and makeready staff to ensure timely reconditioning of apartments after move-out. Monitor and schedule all maintenance activities. Conduct market surveys monthly and provide trend report information. Monitor competition and be aware of neighborhood market conditions. Welcome and show the property to prospective new residents. Handle incoming phone calls from prospective residents and complete appropriate paperwork. Maintain awareness of market/industry conditions and trends via trade publications, professional organizations, etc. Report all liability and property incidents to the corporate office immediately. Ensure that all workers' compensation claims are reported and proper paperwork is completed. Complete pertinent safety checklists with maintenance staff. Perform any additional duties or tasks as assigned by the Regional Manager. Requirements
Education
High School Diploma or Equivalent (College Degree or Coursework Desirable) Specialized Skills & Knowledge
Prior Property Management Experience Preferred Certified Apartment Manager (CAM) Preferred but Not Required Strong Customer Service and Sales Skills Must be able to work in a fast-paced and customer service-oriented environment Understanding of computer systems, web applications and software. Performs duties under pressure and meets deadlines in a timely manner Works as part of a team, as well as completes assignments independently High degree of flexibility with the ability to work independently Excellent organizational, presentation, interpersonal, written and oral communication skills Proven ability to engage quickly with individuals in an outgoing, friendly manner, and build and maintain relationships with business leaders
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