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Sales Associate / Product Knowledge Specialist

MAG, Sanford, North Carolina, United States, 27330

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Job Title Sales Associate / Product Knowledge Specialist

Location Classic Nissan – Sanford, North Carolina

Employment Type Full Time – base plus commission (Individual Contributor)

Job Summary As a Sales Associate / Product Knowledge Specialist at Classic Nissan in Sanford, North Carolina, you will be responsible for providing exceptional customer service and meeting sales goals for our dealership. You will be the first point of contact for customers, assisting them throughout the entire sales process – from initial contact to vehicle delivery. This role also requires in-depth knowledge of our products and services in order to effectively communicate and educate customers on their options.

Compensation & Benefits

Competitive base salary

Generous commission structure

Health, dental, and vision insurance

401K plan available

Vacation paid time off

Career advancement opportunities

Responsibilities

Greet and engage customers in a friendly, professional manner

Conduct needs analysis to determine customer's vehicle preferences and budget

Utilize product knowledge to educate customers on vehicle features and benefits

Demonstrate vehicle functionality and assist with test drives

Follow-up with customers to answer questions and address concernsNegotiate and close sales contracts with customers

Stay up-to-date on new products and features, as well as automotive industry trends

Achieve individual and team sales goals

Maintain a high level of customer satisfaction ratings

Requirements

High school diploma or equivalent

Minimum of 1 year in a sales or customer service role, preferably in the automotive industry

Excellent communication and interpersonal skills

Strong negotiation and closing skills

Ability to learn and retain product knowledge

Proficiency in Microsoft Office and CRM software

Valid driver's license with clean driving record, clean background check and must pass drug screening test

Must be able to work flexible hours, including weekends

EEOC Statement Classic Nissan is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at our dealership are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class under federal, state, or local laws.

About the Dealership Mills Auto Group understands rapid growth in the automotive space. Family‑owned and operated for the past 20 years, we are proud to have grown from 1 store to over 30. Most of our dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.

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