
Remote Digital AI Architect – Conversational Contact Center
UnitedHealth Group, Eden Prairie, Minnesota, United States, 55344
A leading health care organization is seeking a visionary Digital AI Architect to transform consumer engagement through AI-driven conversational experiences. This role involves owning the architecture for Amazon Connect solutions, partnering with cross-functional teams to enhance customer interactions across digital platforms. The ideal candidate has extensive experience in contact center solutions, Amazon Connect implementation, and a robust understanding of AI workflows. Remote work options are available, along with competitive compensation and benefits.
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