Level of management: Senior, Experienced
Job Information Drcom APAC is looking for an experienced Account Manager to join us! The Account Manager role has a key role in maintaining satisfaction and nurturing new sale opportunities on existing clients in Asia. This position require flexibility to support clients, worked with our off-shore production and ensure good team spirit. The Account Manager will act as key person supervising the excellence of projects from briefing to delivery. The Account Manager must have strong experience in digital agency, understanding of medical, pharmaceutical is a strong plus.
Client/Account Management:
Serve as the client lead, manage client projects from beginning to end; including brief taking, scoping, providing regular updates to clients on the progress and statuses of deliverables with the support of project managers.
Develop open and effective channels of communication with each client while fostering and developing client relationships.
Encourage revenue growth by identifying new clients/business opportunities and cross-selling services.
Explaining cost factors to clients and communicating service value.
Service multiple clients concurrently and meet deadlines in a timely manner.
Participate in healthcare networking and industry events when required
Being able to work with strong autonomy and proactivity, reporting to the Managing Director.
Strategy/Creative Leadership:
Take an active and strategic role and provide support in pitches and RFP.
Digesting a client’s brief and communicating client agendas to internal stakeholders; mainly creative and project management teams to meet client’s expectations and attain successful project completion.
Provide creative judgment and take ownership of the quality of creative responses in conjunction with creative leaders.
Project & People Management:
Follow-up on KPIs: project opportunities, invoicing etc.
Manage budget, margin and ensure growth as per KPIs and turnover objective.
Coach internal cross-functional teams; nurture and manage a team of account executives.
Job Requirements General Requirements:
Educational Background:
Bachelor’s degree or higher in Marketing, Communications, Advertising, Media, Digital, Public Relations, or a related field.
Experience:
Over 3 years of experience in a similar role, specifically within integrated marketing communications (IMC), creative, media, or digital agencies.
Work Authorization:
Must be legally authorized to work in Singapore on a long-term basis.
Preferred Experience:
Healthcare Industry:
Direct experience in the healthcare, pharmaceutical, or scientific fields, especially in a regulated environment. This can also include any Consumer healthcare, skincare, supplements or OTC related project or campaign experience.
Agency Experience:
Proven track record in managing client accounts within an agency setting, with a strong understanding of multi-channel engagement strategies.
Required Skills:
Digital Proficiency:
Strong grasp of digital marketing, particularly within the context of healthcare industry regulations.
Scientific Knowledge:
Basic familiarity with scientific journals or healthcare-related content is a plus.
Client Relationship Management:
High service orientation with the ability to build and maintain professional, long-term partnerships with clients.
Problem-Solving:
Demonstrated adaptability and problem-solving skills, offering strategic recommendations and expertise to clients.
drcom USA New York Office 107 Broadway, 3rd Floor, New York, NY 10007, USA Contact: marketing@drcomgroup.com
drcom ANZ Sydney Office 63 Macquarie Street, Level 10, Sydney, Australia Contact: marketing@drcomgroup.com
drcom SEA drcom Europe France Office drcom Asia 3A Floor, VINA Building, 131 Xo Viet Nghe Tinh Street, Ward 17, Binh Thanh District, Ho Chi Minh City, Vietnam Landline: +84 (0)28 5437 1208
drcom Vietnam drcom China Shanghai Office drcom Philippines 9th Floor, Uptown Tower 3, 36th Street Corner & 11th Avenue, Taguig City, Metro Manila, Philippines Contact number: +639274760752
#J-18808-Ljbffr
Job Information Drcom APAC is looking for an experienced Account Manager to join us! The Account Manager role has a key role in maintaining satisfaction and nurturing new sale opportunities on existing clients in Asia. This position require flexibility to support clients, worked with our off-shore production and ensure good team spirit. The Account Manager will act as key person supervising the excellence of projects from briefing to delivery. The Account Manager must have strong experience in digital agency, understanding of medical, pharmaceutical is a strong plus.
Client/Account Management:
Serve as the client lead, manage client projects from beginning to end; including brief taking, scoping, providing regular updates to clients on the progress and statuses of deliverables with the support of project managers.
Develop open and effective channels of communication with each client while fostering and developing client relationships.
Encourage revenue growth by identifying new clients/business opportunities and cross-selling services.
Explaining cost factors to clients and communicating service value.
Service multiple clients concurrently and meet deadlines in a timely manner.
Participate in healthcare networking and industry events when required
Being able to work with strong autonomy and proactivity, reporting to the Managing Director.
Strategy/Creative Leadership:
Take an active and strategic role and provide support in pitches and RFP.
Digesting a client’s brief and communicating client agendas to internal stakeholders; mainly creative and project management teams to meet client’s expectations and attain successful project completion.
Provide creative judgment and take ownership of the quality of creative responses in conjunction with creative leaders.
Project & People Management:
Follow-up on KPIs: project opportunities, invoicing etc.
Manage budget, margin and ensure growth as per KPIs and turnover objective.
Coach internal cross-functional teams; nurture and manage a team of account executives.
Job Requirements General Requirements:
Educational Background:
Bachelor’s degree or higher in Marketing, Communications, Advertising, Media, Digital, Public Relations, or a related field.
Experience:
Over 3 years of experience in a similar role, specifically within integrated marketing communications (IMC), creative, media, or digital agencies.
Work Authorization:
Must be legally authorized to work in Singapore on a long-term basis.
Preferred Experience:
Healthcare Industry:
Direct experience in the healthcare, pharmaceutical, or scientific fields, especially in a regulated environment. This can also include any Consumer healthcare, skincare, supplements or OTC related project or campaign experience.
Agency Experience:
Proven track record in managing client accounts within an agency setting, with a strong understanding of multi-channel engagement strategies.
Required Skills:
Digital Proficiency:
Strong grasp of digital marketing, particularly within the context of healthcare industry regulations.
Scientific Knowledge:
Basic familiarity with scientific journals or healthcare-related content is a plus.
Client Relationship Management:
High service orientation with the ability to build and maintain professional, long-term partnerships with clients.
Problem-Solving:
Demonstrated adaptability and problem-solving skills, offering strategic recommendations and expertise to clients.
drcom USA New York Office 107 Broadway, 3rd Floor, New York, NY 10007, USA Contact: marketing@drcomgroup.com
drcom ANZ Sydney Office 63 Macquarie Street, Level 10, Sydney, Australia Contact: marketing@drcomgroup.com
drcom SEA drcom Europe France Office drcom Asia 3A Floor, VINA Building, 131 Xo Viet Nghe Tinh Street, Ward 17, Binh Thanh District, Ho Chi Minh City, Vietnam Landline: +84 (0)28 5437 1208
drcom Vietnam drcom China Shanghai Office drcom Philippines 9th Floor, Uptown Tower 3, 36th Street Corner & 11th Avenue, Taguig City, Metro Manila, Philippines Contact number: +639274760752
#J-18808-Ljbffr