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Credit Representative

Aston Carter, Los Angeles, California, United States, 90079

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Description Summary: The Credit Representative is responsible for addressing all issues and procedures related to the billing, processing, and collection of statement accounts.

Responsibilities

Resolve incoming calls with Studio Owners regarding questions or concerns they have with their statements or billing transactions, provide up-to-date balances, and process refunds as needed.

Review and process Co‑Op advertising invoices daily and maintain Co‑Op files up to date for accuracy.

Prepare debit and credit items forwarded from other departments and perform final audit when posting is complete to assure all items were correctly prepared and keyed before the end‑of‑day transmission.

Contact Studio Owners regarding accounts that are 31‑60+ days past due.

Assist Studio Owners with non‑technical issues related to EDC terminals, set up accounts for new and transferred Studios, and update monthly fee billing.

Add or change status codes on the Syspro database and prepare account history for 30‑day notices of default.

Perform any other projects or duties assigned to help the company meet its goals.

Skills

Collection

Accounts receivable

Customer service

Collection calls

Accounting

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual must be highly self‑motivated and self‑disciplined with the ability to work effectively with little or no supervision. The individual must be a good communicator and possess excellent listening skills. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience College degree a plus. 3‑5 years experience in an office environment (manufacturing business); ideally in accounts receivable and collections.

Language Ability Must speak/read/write in English as primary language of business. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, customer/consumer correspondence, etc. Ability to read and write routine reports and correspondence professionally and accurately as well as generate reports and job procedures.

Math Ability Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Computer Skills Must be highly proficient in Microsoft Office programs, including Word, Excel and PowerPoint. Knowledgeable of Goldmine or willingness to learn is a plus. Internet savvy for UCC filings and processing NDA labels and shipment tracking. Must be able to learn and effectively use our internal software system to review billing information, input data, and update systems/documents in a timely and accurate manner.

Experience Level Intermediate Level

Job Type & Location This is a Contract to Hire position based out of Los Angeles, CA.

Pay And Benefits The pay range for this position is $25.00 – $25.00 per hour.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Los Angeles, CA.

Application Deadline: This position is anticipated to close on Mar 4 2026.

About Aston Carter Aston Carter provides world‑class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry‑leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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