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Records Specialist

Heritage Senior Communities, Grand Haven, Michigan, United States, 49417

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Records Specialist Grand Pines Assisted Living

Pay

$22.00 - $23.00 per hour

Pay based on experience and certification

Benefits

Health, dental, and vision insurance available as outlined in the Employee Handbook

Basic life and AD&D insurance provided at no cost to the employee

Flexible Spending Account (FSA)

Paid Time Off (PTO)

Eligible for a 2% wage increase after 90 days with a satisfactory review

Annual merit increases based on performance evaluations

After one year of employment, eligible to participate in the 401(k) retirement savings program

Additional benefits as outlined in the Employee Handbook

Position Summary The Records Specialist supports the Resident Services Department by maintaining accurate, complete, and compliant resident records. This role works closely with the Resident Services Coordinator (RSC) to ensure documentation, scheduling, and record management meet regulatory and HIPAA requirements and support smooth assisted living operations.

Essential Functions

Create, maintain, and audit resident records for accuracy and compliance

Set up new resident files and ensure required documentation is completed and scanned into ECP

Schedule resident assessments and service plan conferences

Maintain tracking systems for resident and employee TB, flu, and Hepatitis B vaccinations

Assist with resident record audits and licensing readiness

Coordinate record thinning, storage, and destruction per retention policies

Maintain outside provider access to ECP (add/remove users as appropriate)

Ensure HIPAA compliance and report concerns to the Administrator

Coordinate MI CHOICE task sheets and submit documentation for billing

Assist with Long-Term Care Insurance reimbursement documentation

Schedule outside providers (podiatry, mobile dental, etc.) and coordinate visits

Support staff scheduling, attendance monitoring, and call-off management as needed

Monitor Chromebook and tablet inventory and report issues to IT

Perform additional duties to support daily operations

Qualifications

High school diploma or equivalent required

Minimum age 18

MA or CNA preferred, not required

Strong organizational, communication, and interpersonal skills

Proficiency with basic computer systems, word processing, Excel, and clerical tasks

Ability to read, write, and communicate effectively in English

Ability to perform job duties physically and mentally

Grand Pines Assisted Living Grand Pines Assisted Living provides compassionate, resident-centered care in a supportive community environment. We are committed to compliance, teamwork, and excellence in service.

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