Customer Service Representative (Part-Time)
Sight & Sound Brand, Branson, Missouri, United States, 65616
Customer Service Representative (Part-Time)
Job Category:
Guest Services
Requisition Number:
CUSTO002399
Locations:
Branson Theater, 1001 Shepherd of the Hills Expy, Branson, MO 65616, USA
Shift:
8:00 am – 3:00 pm or 8:00 am – 2:00 pm, Monday–Saturday (8:15 am on Mondays)
Potential to work late as 7:45 pm with a later start time
Some Saturdays required
Unpaid lunch break of 30–60 minutes
28 hours per week
Company Overview Sight & Sound is an organization that fosters a culture of love for God and others, trust, teamwork, and collaboration.
Responsibilities
Provide the highest level of customer service, assisting guests over the phone and in person as needed.
Handle difficult problems or situations professionally and graciously.
Use computer systems such as Showtix, Microsoft Teams, Outlook, SharePoint, and Talkdesk.
Communicate clearly and efficiently with leadership and the broader team at both locations.
Complete daily tasks related to guest reservations promptly.
Demonstrate and support the culture of Sight & Sound in all interactions.
Keep informed about sales and business policies decided by leadership.
Perform all other duties as assigned.
Prerequisites
Solid typing skills
Excellent written and verbal communication and interpersonal skills
Ability to remain calm and rational under pressure in a fast‑paced environment
Willingness, desire, and ability to learn and serve
Critical thinking and problem‑solving ability in partnership with leadership
Preferred Qualifications
High School diploma or equivalent
Less than 2 years of Customer Service experience
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Equal Opportunity Employer: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Guest Services
Requisition Number:
CUSTO002399
Locations:
Branson Theater, 1001 Shepherd of the Hills Expy, Branson, MO 65616, USA
Shift:
8:00 am – 3:00 pm or 8:00 am – 2:00 pm, Monday–Saturday (8:15 am on Mondays)
Potential to work late as 7:45 pm with a later start time
Some Saturdays required
Unpaid lunch break of 30–60 minutes
28 hours per week
Company Overview Sight & Sound is an organization that fosters a culture of love for God and others, trust, teamwork, and collaboration.
Responsibilities
Provide the highest level of customer service, assisting guests over the phone and in person as needed.
Handle difficult problems or situations professionally and graciously.
Use computer systems such as Showtix, Microsoft Teams, Outlook, SharePoint, and Talkdesk.
Communicate clearly and efficiently with leadership and the broader team at both locations.
Complete daily tasks related to guest reservations promptly.
Demonstrate and support the culture of Sight & Sound in all interactions.
Keep informed about sales and business policies decided by leadership.
Perform all other duties as assigned.
Prerequisites
Solid typing skills
Excellent written and verbal communication and interpersonal skills
Ability to remain calm and rational under pressure in a fast‑paced environment
Willingness, desire, and ability to learn and serve
Critical thinking and problem‑solving ability in partnership with leadership
Preferred Qualifications
High School diploma or equivalent
Less than 2 years of Customer Service experience
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Equal Opportunity Employer: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr