Property Manager
National Property Management Associates, Inc., Lakeland, Florida, United States, 33809
Property Manager – Residential Apartment Community
Position Title:
Property Manager
Reports To:
District Property Manager
Location:
Lakeland, FL
Unit Count:
320
Position Summary The Property Manager is responsible for the overall operations, financial performance, and resident satisfaction of a residential apartment community. This role oversees leasing, maintenance coordination, rent collection, budgeting, vendor management, and compliance with housing regulations while ensuring the property is well-maintained, fully leased, and operating within budget.
The Property Manager serves as the primary point of contact for residents, staff, vendors, and ownership.
Essential Duties & Responsibilities Property Operations
Oversee daily operations of the apartment community
Maintain a clean, safe, and attractive property appearance
Conduct regular property inspections (grounds, common areas, vacant units)
Ensure compliance with company policies, lease terms, and local/state housing laws
Coordinate move-ins, move-outs, and unit turnover readiness
Handle resident concerns and resolve complaints professionally and promptly
Enforce lease rules and community policies
Leasing & Occupancy
Monitor occupancy levels and implement leasing strategies
Supervise leasing staff and approve applications
Review rental applications, verify income, and ensure proper screening
Set and adjust rental rates in accordance with market conditions and company guidelines
Oversee marketing efforts including online listings, advertising, and outreach
Conduct or assist with property tours as needed
Financial Management
Collect rents, fees, and deposits
Manage delinquency and execute collection procedures
Prepare and manage monthly operating budgets
Approve invoices and process accounts payable
Review financial reports (P&L, rent roll, variance reports)
Maximize NOI (Net Operating Income) and control expenses
Prepare monthly owner reports
Maintenance Coordination
Supervise maintenance staff or coordinate with maintenance contractors
Prioritize and track work orders
Schedule preventative maintenance
Ensure vacant units are turned within company standards
Coordinate emergency repairs
Obtain bids and manage vendors/contractors
Compliance & Administration
Ensure compliance with Fair Housing laws and local landlord-tenant regulations
Maintain accurate resident files and lease documentation
Oversee renewals and lease expiration tracking
Manage inspections (insurance, safety, city, HUD if applicable)
Maintain proper records and reporting in property management software
Staff Supervision
Hire, train, and supervise leasing and maintenance staff
Schedule staff and assign responsibilities
Conduct performance reviews
Promote a positive team environment and customer service culture
Required Qualifications
High school diploma or equivalent (Associate or Bachelor's degree in Business, Real Estate, or related field preferred)
2–5 years of residential property management
Strong knowledge of landlord-tenant law and Fair Housing regulations
Experience with rent collection and delinquency management
Proficiency with property management software (MRI and Nexus)
Valid driver's license and reliable transportation
Preferred Certifications (not always required)
Certified Apartment Manager (CAM)
Accredited Residential Manager (ARM)
Real Estate License (state dependent)
Key Skills & Competencies
Customer service and conflict resolution
Organization and time management
Budgeting and financial reporting
Leadership and staff supervision
Sales and leasing ability
Problem-solving and decision-making
Communication (written and verbal)
Vendor negotiation
Physical Requirements
Ability to walk the property frequently
Climb stairs and access multiple floors
Occasionally lift up to 25lbs
Work indoors and outdoors in varying weather
Work Schedule
Typically Monday–Friday business hours
Some evenings, weekends, and on-call availability for emergencies
Compensation & Benefits
Salary: $30.00/hr.
Multi-level monthly bonus structure
Leasing or occupancy bonus potential
Semi-annual bonuses
Health, dental, vision insurance
Voluntary benefits such as Disability/ Accident / Critical Illness
Paid time off and holidays
Housing discount
Retirement plan (401k)
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Property Manager
Reports To:
District Property Manager
Location:
Lakeland, FL
Unit Count:
320
Position Summary The Property Manager is responsible for the overall operations, financial performance, and resident satisfaction of a residential apartment community. This role oversees leasing, maintenance coordination, rent collection, budgeting, vendor management, and compliance with housing regulations while ensuring the property is well-maintained, fully leased, and operating within budget.
The Property Manager serves as the primary point of contact for residents, staff, vendors, and ownership.
Essential Duties & Responsibilities Property Operations
Oversee daily operations of the apartment community
Maintain a clean, safe, and attractive property appearance
Conduct regular property inspections (grounds, common areas, vacant units)
Ensure compliance with company policies, lease terms, and local/state housing laws
Coordinate move-ins, move-outs, and unit turnover readiness
Handle resident concerns and resolve complaints professionally and promptly
Enforce lease rules and community policies
Leasing & Occupancy
Monitor occupancy levels and implement leasing strategies
Supervise leasing staff and approve applications
Review rental applications, verify income, and ensure proper screening
Set and adjust rental rates in accordance with market conditions and company guidelines
Oversee marketing efforts including online listings, advertising, and outreach
Conduct or assist with property tours as needed
Financial Management
Collect rents, fees, and deposits
Manage delinquency and execute collection procedures
Prepare and manage monthly operating budgets
Approve invoices and process accounts payable
Review financial reports (P&L, rent roll, variance reports)
Maximize NOI (Net Operating Income) and control expenses
Prepare monthly owner reports
Maintenance Coordination
Supervise maintenance staff or coordinate with maintenance contractors
Prioritize and track work orders
Schedule preventative maintenance
Ensure vacant units are turned within company standards
Coordinate emergency repairs
Obtain bids and manage vendors/contractors
Compliance & Administration
Ensure compliance with Fair Housing laws and local landlord-tenant regulations
Maintain accurate resident files and lease documentation
Oversee renewals and lease expiration tracking
Manage inspections (insurance, safety, city, HUD if applicable)
Maintain proper records and reporting in property management software
Staff Supervision
Hire, train, and supervise leasing and maintenance staff
Schedule staff and assign responsibilities
Conduct performance reviews
Promote a positive team environment and customer service culture
Required Qualifications
High school diploma or equivalent (Associate or Bachelor's degree in Business, Real Estate, or related field preferred)
2–5 years of residential property management
Strong knowledge of landlord-tenant law and Fair Housing regulations
Experience with rent collection and delinquency management
Proficiency with property management software (MRI and Nexus)
Valid driver's license and reliable transportation
Preferred Certifications (not always required)
Certified Apartment Manager (CAM)
Accredited Residential Manager (ARM)
Real Estate License (state dependent)
Key Skills & Competencies
Customer service and conflict resolution
Organization and time management
Budgeting and financial reporting
Leadership and staff supervision
Sales and leasing ability
Problem-solving and decision-making
Communication (written and verbal)
Vendor negotiation
Physical Requirements
Ability to walk the property frequently
Climb stairs and access multiple floors
Occasionally lift up to 25lbs
Work indoors and outdoors in varying weather
Work Schedule
Typically Monday–Friday business hours
Some evenings, weekends, and on-call availability for emergencies
Compensation & Benefits
Salary: $30.00/hr.
Multi-level monthly bonus structure
Leasing or occupancy bonus potential
Semi-annual bonuses
Health, dental, vision insurance
Voluntary benefits such as Disability/ Accident / Critical Illness
Paid time off and holidays
Housing discount
Retirement plan (401k)
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