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Donor Relations Coordinator

Humane Society Brand, Tampa, Florida, us, 33646

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The Donor Relations Coordinator plays a key role in strengthening relationships with donors by ensuring timely, accurate and meaningful stewardship. This position manages donor communications, gift processing, acknowledgements, database integrity, and engagement efforts to enhance donor retention and satisfaction. The ideal candidate is highly organized, detail-oriented, and passionate about building relationships that advance the organization’s mission. This role will also assist the Donor and Community Engagement Manager with corporate groups who volunteer at the shelter, helping to ensure they have a positive and meaningful experience.

DUTIES AND RESPONSIBILITIES

Prepare and send timely gift acknowledgements and tax receipts

Coordinate personalized stewardship communications and recognition efforts

Assist in developing donor impact reports, newsletters, and updates

Support donor appreciation events and engagement opportunities

Process and record donations accurately in the donor database

Maintain and update donor records to ensure data integrity

Generate reports for fundraising analysis and leadership review

Reconcile donations with accounting department records

Serve as a point of contact for donor inquiries

Support cultivation strategies for individual, corporate and foundation donors

Assist with prospect research and donor segmentation

Track pledges and follow up as needed

Provide support for fundraising campaigns and initiatives

Maintain confidentiality of donor information

Help set up and clean up for corporate group visits

Help greet and give tours to corporate groups as needed

Help provide a positive experience for corporate groups

Assist with group volunteer communications and follow up

Manage group volunteer database

QUALIFICATIONS

Bachelor's Degree (BA) from a four‑year college or university, or one to two years of related experience and/or training, or an equivalent combination of education and experience.

Ideal but not required: ADRP Association of Donor Relations Professionals.

Computer skills required: Microsoft Office Suite.

Must be highly organized, committed to animal welfare, able to get along well with others, and project a positive attitude and image.

Minimum one year in related experience in fundraising and donor solicitation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Frequently required to stand

Frequently required to walk

Frequently required to sit

Continually required to utilize hand and finger dexterity

Occasionally required to climb, balance, bend, stoop, kneel or crawl

Continually required to talk or hear

Occasional exposure to wet and/or humid conditions (non‑weather)

Occasional exposure to outside weather conditions

Occasional exposure to extreme heat or cold (non‑weather)

While performing the duties of this job, the noise level in the work environment is usually moderate; loud.

The employee must occasionally lift and/or move more than 25‑35.

This is a full‑time position with a starting hourly rate of $20.

EDUCATION

High School or better.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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