Logo
job logo

Evening Customer Service Rep.

American Residential Services, Tallahassee, Florida, United States

Save Job

Overview Join American Residential Services (ARS), the nation’s largest provider of residential HVAC, plumbing, and electrical services. With over 7,000 team members and 45+ years of industry leadership, ARS offers stable, year-round employment and strong career growth opportunities.

Employment Type:

Full-time, year-round

Work Environment:

In-office

(this is not a remote position)

Pay:

$18–$19 per hour (based on experience and availability)

Schedule Options:

12:00 PM – 8:30 PM

2:00 PM – 10:30 PM

What We Offer:

Weekly pay via direct deposit

Commission on top of hourly rate

Paid training

Ongoing training through in-house Learning & Development programs

Full-time employees also receive:

Insurance available after 31 days

Low-cost medical (as low as $5/week)

Dental, vision, HSA/FSA

401(k) with company match

Paid time off + holiday pay

Company-paid life insurance

Responsibilities

Provide excellent customer service through inbound and outbound calls

Schedule service appointments accurately and efficiently

Manage multi-line phone systems in a fast-paced environment

Communicate professionally with customers and internal teams

Maintain accurate records using computer-based systems

— THIS IS NOT A REMOTE POSITION

Qualifications What You Need:

Prior customer service or call center experience preferred

Comfortable using Microsoft Office and computer systems

Ability to manage multiple calls with professionalism and accuracy

Reliable attendance and ability to work assigned shift and weekend rotation

Must pass background check and drug screening

Must work on-site daily (not a remote role)

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional money may be offered based on experience and will be detailed in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on any protected status under federal, state, or local law. Privacy policy available upon request.

#J-18808-Ljbffr