Resident Services Coordinator | Luxury Condominiums
WRMC, Inc., Dallas, Texas, United States, 75215
SCHEDULE:
Full-Time | Monday - Friday 8:00 am - 5:00 pm
LOCATION:
Uptown Dallas
About Us Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service.
About The Role We're seeking a
professional, detail-oriented, and service-driven individual
to join our team as a Resident Services Coordinator. This role serves as a primary point of contact for residents and visitors, supporting daily property operations by delivering exceptional customer service and helping maintain a safe, welcoming, and well-organized community.
What You’ll Do
Provide friendly, professional service to residents, guests, vendors, and contractors
Assist with resident amenities, including parking access, move-ins/move-outs, and vendor coordination
Support concierge operations, including deliveries and break coverage
Enter and track work orders accurately and in a timely manner
Issue and manage access cards and credentials
Help maintain the appearance and organization of the lobby, front drive, and parking areas
Answer incoming calls using proper telephone etiquette
Perform additional duties as needed to support resident satisfaction and property operations
Requirements
Strong customer service and communication skills
Detail-oriented with the ability to multitask in a fast-paced environment
Professional, dependable, and team-oriented mindset
Basic computer skills, including Microsoft Office; familiarity with property management systems is a plus
Previous experience in residential, hospitality, or apartment communities preferred
High school diploma or equivalent required
Benefits
Medical
Dental
Vision
Short term disability (STD)
Long term disability (LTD)
Employee assistance program (EAP)
Pet insurance
Retirement
Paid Time Off (PTO)
401K
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Full-Time | Monday - Friday 8:00 am - 5:00 pm
LOCATION:
Uptown Dallas
About Us Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service.
About The Role We're seeking a
professional, detail-oriented, and service-driven individual
to join our team as a Resident Services Coordinator. This role serves as a primary point of contact for residents and visitors, supporting daily property operations by delivering exceptional customer service and helping maintain a safe, welcoming, and well-organized community.
What You’ll Do
Provide friendly, professional service to residents, guests, vendors, and contractors
Assist with resident amenities, including parking access, move-ins/move-outs, and vendor coordination
Support concierge operations, including deliveries and break coverage
Enter and track work orders accurately and in a timely manner
Issue and manage access cards and credentials
Help maintain the appearance and organization of the lobby, front drive, and parking areas
Answer incoming calls using proper telephone etiquette
Perform additional duties as needed to support resident satisfaction and property operations
Requirements
Strong customer service and communication skills
Detail-oriented with the ability to multitask in a fast-paced environment
Professional, dependable, and team-oriented mindset
Basic computer skills, including Microsoft Office; familiarity with property management systems is a plus
Previous experience in residential, hospitality, or apartment communities preferred
High school diploma or equivalent required
Benefits
Medical
Dental
Vision
Short term disability (STD)
Long term disability (LTD)
Employee assistance program (EAP)
Pet insurance
Retirement
Paid Time Off (PTO)
401K
#J-18808-Ljbffr