Client Relations - Team Lead
Class Consulting Group, San Francisco, California, United States, 94199
About Us
The Class Consulting Group is a boutique management consulting firm headquartered in SFO‑Bay Area that provides consulting services to senior management and Board of Directors of nonprofit/philanthropic organizations. It also offers community leadership opportunities to professionals. CLASS collaborates with its clients— the Non‑Profit Organizations—to help them realize their mission and create tangible value. CLASS offers business consulting services in Marketing, Strategy, Human Resources/Organization, Finance and IT.
We are looking for motivated and committed individuals to join our volunteer‑driven teams.
Position Type Volunteering (All volunteering positions at The Class Consulting Group are unpaid).
Specific Responsibilities
Lead client relations and marketing activities in seeking business with NPO prospects & developing existing NPO relationships.
Seek repeat business by managing relationships with current & past clients.
Develop business plans and CR strategies that ensure attainment of organizational goals and targets.
Collaborate with the Business Consulting Services team to reach out to CLASS clients to gauge the impact of CLASS's work and probe for potential follow up on projects and/or referrals.
Create and deliver proposal presentations to potential clients.
Build CLASS’s brand and develop marketing programs & communication channels that will drive new business growth.
Represent CLASS at various Nonprofit Organization related events.
Oversee Salesforce/HubSpot(CRM) to ensure we are managing our relationships and interactions with our existing/potential clients.
Provide leadership to the CR team, ensuring appropriate training communication and leveraging of resources within the team.
General Responsibilities
Assistin developing strategic and operational plans by identifying short‑term andlong‑termpriorities.
Track KPIs and progress of strategic projects and present management reports to the board.
Provideleadership to the team and encouragealeadership‑basedculture.
Presideover the meetings and agenda of the team as well as track projects and ongoing activities.
Ensureappropriate communications and leverageresources within the team and with other teams.
Promotevolunteer engagement within the CR Team and across the broader CLASS Group.
Requirements Education Qualification & Experience
MBA in Marketing with10+ years ofexperiencein Business Development,Salesor Marketing.
At least8years of prior leadershipexperience
Experience with Salesforce/HubSpot or any CRM database preferred.
Skills/Abilities
Passionate & committed to serve community.
Optimistic,reliable and capable of fostering teamworkwithout formal hierarchy.
Excellent in communication and presentation.
Should honor commitments and CLASS's Code of Ethics.
Commitment
Minimum1+ yearofcommitmentfor the unpaid / pro-bono position.
Time: Minimum 5 hours per week (excluding meeting time).
AttendWeeklyMeetings: 2 in-person(once COVID related restrictions are lifted)and 2 conference calls.
Benefits
Leadership development opportunities
Networking opportunities
An opportunity to give back to the community
Equal Opportunity The CLASS Consulting Group believes in equal opportunity and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
#J-18808-Ljbffr
We are looking for motivated and committed individuals to join our volunteer‑driven teams.
Position Type Volunteering (All volunteering positions at The Class Consulting Group are unpaid).
Specific Responsibilities
Lead client relations and marketing activities in seeking business with NPO prospects & developing existing NPO relationships.
Seek repeat business by managing relationships with current & past clients.
Develop business plans and CR strategies that ensure attainment of organizational goals and targets.
Collaborate with the Business Consulting Services team to reach out to CLASS clients to gauge the impact of CLASS's work and probe for potential follow up on projects and/or referrals.
Create and deliver proposal presentations to potential clients.
Build CLASS’s brand and develop marketing programs & communication channels that will drive new business growth.
Represent CLASS at various Nonprofit Organization related events.
Oversee Salesforce/HubSpot(CRM) to ensure we are managing our relationships and interactions with our existing/potential clients.
Provide leadership to the CR team, ensuring appropriate training communication and leveraging of resources within the team.
General Responsibilities
Assistin developing strategic and operational plans by identifying short‑term andlong‑termpriorities.
Track KPIs and progress of strategic projects and present management reports to the board.
Provideleadership to the team and encouragealeadership‑basedculture.
Presideover the meetings and agenda of the team as well as track projects and ongoing activities.
Ensureappropriate communications and leverageresources within the team and with other teams.
Promotevolunteer engagement within the CR Team and across the broader CLASS Group.
Requirements Education Qualification & Experience
MBA in Marketing with10+ years ofexperiencein Business Development,Salesor Marketing.
At least8years of prior leadershipexperience
Experience with Salesforce/HubSpot or any CRM database preferred.
Skills/Abilities
Passionate & committed to serve community.
Optimistic,reliable and capable of fostering teamworkwithout formal hierarchy.
Excellent in communication and presentation.
Should honor commitments and CLASS's Code of Ethics.
Commitment
Minimum1+ yearofcommitmentfor the unpaid / pro-bono position.
Time: Minimum 5 hours per week (excluding meeting time).
AttendWeeklyMeetings: 2 in-person(once COVID related restrictions are lifted)and 2 conference calls.
Benefits
Leadership development opportunities
Networking opportunities
An opportunity to give back to the community
Equal Opportunity The CLASS Consulting Group believes in equal opportunity and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
#J-18808-Ljbffr