Principal CX Leader — Digital Journeys & Strategy

A telecommunications leader is seeking a Principal Customer Experience Manager in Overland Park, KS. This role entails owning customer journeys, leveraging data-driven insights to improve experiences, and leading cross-functional teams. Candidates should have over 8 years of experience in customer experience or related fields and a Bachelor's degree. The company offers a competitive salary package and a hybrid work environment, requiring office presence three days a week. #J-18808-Ljbffr