## Position Title:Course Offerings Specialist## Job Group:Professional & Scientific## Required Minimum Qualifications:Bachelor’s degree and 5 years of related experience## Preferred Qualifications:Master’s degree in a related or supporting field of study (e.g., student affairs, business, higher education, leadership, organizational studies, information technology, technology systems, or project management) preferred.
Experience with registration and course scheduling processes in a higher education setting
Experience demonstrating an understanding of registrar, curriculum, academic advising, recruitment, or closely related student services field
Experience and proficiency with data management and student information/scheduling systems to be used for analysis, forecasting, goal setting, and communication
Strong customer service and time management skills## Job Description:**Summary**Due to retirement, the Undergraduate Student Services Office in the Debbie and Jerry Ivy College of Business at Iowa State University invites applications for a Student Services Specialist III (Course Offerings Specialist).This position leads the development of the College’s full schedule of business course offerings each term, including enrollment analysis, demand forecasting, prerequisite rule creation and monitoring, and scheduling logistics. The specialist partners closely with the College’s six department chairs and the Registrar’s curriculum management team to guide and support departmental course planning. Responsibilities also include direct involvement in new student orientation registration, coordination of external feeder course availability, and high-priority strategic schedule planning, enrollment management, and course reporting for business majors and non-business majors requiring Ivy coursework.This person will also support the Ivy advising teams in communication with and registration of business students (undergraduate and graduate), along with directly contributing to the Ivy Undergraduate Student Services office activities as an active team member.The successful candidate will have the ability to successfully communicate professionally in verbal, visual, virtual, and written formats; possess excellent computer and technical data analysis skills and knowledge to navigate, analyze, utilize, and produce related data/reports; along with strong interpersonal and customer service skills.
The candidate should also possess knowledge of student development, a strong problem-solving acumen, the capability to resolve conflicts, and the ability to work well within a team and with varying groups of individuals in roles across ISU’s campus.**Example of Duties*** Lead the development, coordination, and delivery of the College’s full course schedule each term, providing data-informed guidance to department chairs to support effective course planning and student progress toward timely degree completion.* Analyze historical and current enrollment, retention, graduation, and program of study data to identify trends, forecast demand, and optimize course offerings and section availability.* Utilize systems such as Workday and EMS Room Scheduling to create and maintain course offerings, manage prerequisite rules, ensure accurate reporting, and align with university scheduling processes.* Oversee course and room scheduling in collaboration with Graduate Programs, the Registrar’s curriculum management team, Facilities Planning and Management, and scheduling partners across the university.* Develop and maintain internal data processes; generate clear, accurate semester and ad-hoc reports on enrollment, academic programs, and completion for college leadership.* Support semester registration and orientation processes, troubleshoot complex enrollment issues, and provide guidance to advisors, faculty, and staff on scheduling policies and procedures.* Communicate course updates, changes, and cancellations to relevant stakeholders.* Provide training on enrollment and scheduling data interpretation and offer administrative registration support to Graduate Programs as needed.* Participate in staff meetings, professional development, and College and University committees and events.* Perform other duties as assigned in support of the College and Undergraduate Student Services.*Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.***Level Guidelines**• Senior-level position possessing high-level professional and/or technical skills working independently under minimal supervision to support ISU’s mission and department or work unit goals• Applies senior-level professional knowledge and expertise to work requiring greater latitude• Solves moderately complex problems and regularly exercises judgment to determine appropriate action• Regularly exercises judgment to resolve problems and determine appropriate action on a broad set of issue and problems. May provide recommendations regarding problems/issues outside the bounds of defined procedures and practices• Responds to complicated inquiries, provides training, and provides direction to lower-level staff• May provide supervision for one to two other staff (i.e., leads a small work team)• May lead projects for which well-defined practices and procedures may not exist• Provides guidance to students*The Ivy College of Business at Iowa State University, established in 1984, furthers Iowa State University’s land-grant ideals by training students to be knowledgeable and ethical communicators, leaders, collaborators, and problem solvers through impactful research, innovative teaching, and community engagement.**With the largest undergraduate business program in the state of Iowa and nationally ranked graduate programs, the Ivy College of Business is home to over 5000 students with a strong growth trajectory. We pride ourselves on our high ethical standards and our drive to promote an environment where all individuals may succeed academically, professionally, and personally. Each member of our community is committed to the college’s mission to link theory with practice for tomorrow’s business leaders.**The college offers undergraduate, graduate, and Ph.D. programs and is accredited by the Association to Advance Collegiate Schools of Business (AACSB International). Less than five percent of business schools worldwide receive this accreditation.*## Appointment Type:Regular## Number of Months Employed Per Year:12 Month Work Period## Time Type:Full time## Pay Grade:PS808## Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.## Original Posting Date:February 25, 2026## Posting Close Date:March 6, 2026## Job Requisition Number:R18710By focusing on the future and providing the best student experience possible,
attracts students and faculty who want to make a difference. With a comprehensiveland-grantmission #J-18808-Ljbffr
Experience with registration and course scheduling processes in a higher education setting
Experience demonstrating an understanding of registrar, curriculum, academic advising, recruitment, or closely related student services field
Experience and proficiency with data management and student information/scheduling systems to be used for analysis, forecasting, goal setting, and communication
Strong customer service and time management skills## Job Description:**Summary**Due to retirement, the Undergraduate Student Services Office in the Debbie and Jerry Ivy College of Business at Iowa State University invites applications for a Student Services Specialist III (Course Offerings Specialist).This position leads the development of the College’s full schedule of business course offerings each term, including enrollment analysis, demand forecasting, prerequisite rule creation and monitoring, and scheduling logistics. The specialist partners closely with the College’s six department chairs and the Registrar’s curriculum management team to guide and support departmental course planning. Responsibilities also include direct involvement in new student orientation registration, coordination of external feeder course availability, and high-priority strategic schedule planning, enrollment management, and course reporting for business majors and non-business majors requiring Ivy coursework.This person will also support the Ivy advising teams in communication with and registration of business students (undergraduate and graduate), along with directly contributing to the Ivy Undergraduate Student Services office activities as an active team member.The successful candidate will have the ability to successfully communicate professionally in verbal, visual, virtual, and written formats; possess excellent computer and technical data analysis skills and knowledge to navigate, analyze, utilize, and produce related data/reports; along with strong interpersonal and customer service skills.
The candidate should also possess knowledge of student development, a strong problem-solving acumen, the capability to resolve conflicts, and the ability to work well within a team and with varying groups of individuals in roles across ISU’s campus.**Example of Duties*** Lead the development, coordination, and delivery of the College’s full course schedule each term, providing data-informed guidance to department chairs to support effective course planning and student progress toward timely degree completion.* Analyze historical and current enrollment, retention, graduation, and program of study data to identify trends, forecast demand, and optimize course offerings and section availability.* Utilize systems such as Workday and EMS Room Scheduling to create and maintain course offerings, manage prerequisite rules, ensure accurate reporting, and align with university scheduling processes.* Oversee course and room scheduling in collaboration with Graduate Programs, the Registrar’s curriculum management team, Facilities Planning and Management, and scheduling partners across the university.* Develop and maintain internal data processes; generate clear, accurate semester and ad-hoc reports on enrollment, academic programs, and completion for college leadership.* Support semester registration and orientation processes, troubleshoot complex enrollment issues, and provide guidance to advisors, faculty, and staff on scheduling policies and procedures.* Communicate course updates, changes, and cancellations to relevant stakeholders.* Provide training on enrollment and scheduling data interpretation and offer administrative registration support to Graduate Programs as needed.* Participate in staff meetings, professional development, and College and University committees and events.* Perform other duties as assigned in support of the College and Undergraduate Student Services.*Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.***Level Guidelines**• Senior-level position possessing high-level professional and/or technical skills working independently under minimal supervision to support ISU’s mission and department or work unit goals• Applies senior-level professional knowledge and expertise to work requiring greater latitude• Solves moderately complex problems and regularly exercises judgment to determine appropriate action• Regularly exercises judgment to resolve problems and determine appropriate action on a broad set of issue and problems. May provide recommendations regarding problems/issues outside the bounds of defined procedures and practices• Responds to complicated inquiries, provides training, and provides direction to lower-level staff• May provide supervision for one to two other staff (i.e., leads a small work team)• May lead projects for which well-defined practices and procedures may not exist• Provides guidance to students*The Ivy College of Business at Iowa State University, established in 1984, furthers Iowa State University’s land-grant ideals by training students to be knowledgeable and ethical communicators, leaders, collaborators, and problem solvers through impactful research, innovative teaching, and community engagement.**With the largest undergraduate business program in the state of Iowa and nationally ranked graduate programs, the Ivy College of Business is home to over 5000 students with a strong growth trajectory. We pride ourselves on our high ethical standards and our drive to promote an environment where all individuals may succeed academically, professionally, and personally. Each member of our community is committed to the college’s mission to link theory with practice for tomorrow’s business leaders.**The college offers undergraduate, graduate, and Ph.D. programs and is accredited by the Association to Advance Collegiate Schools of Business (AACSB International). Less than five percent of business schools worldwide receive this accreditation.*## Appointment Type:Regular## Number of Months Employed Per Year:12 Month Work Period## Time Type:Full time## Pay Grade:PS808## Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.## Original Posting Date:February 25, 2026## Posting Close Date:March 6, 2026## Job Requisition Number:R18710By focusing on the future and providing the best student experience possible,
attracts students and faculty who want to make a difference. With a comprehensiveland-grantmission #J-18808-Ljbffr