Director, Facilities & Workplace Services - Arlington, VA
CoStar Group, Inc., Arlington, Virginia, United States, 22201
Director, Facilities & Workplace Services – Arlington, VA
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real‑estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives. With over 35 years of experience, we continue to innovate and deliver best‑in‑class solutions that set industry standards.
Role Overview As Director of Facilities & Workplace Services, you will lead strategy, operations, asset management, and hands‑on execution for our 550,000 SF owner‑occupied, multi‑tenant global headquarters in Arlington, VA. This player‑coach position requires active involvement in strategy and day‑to‑day execution to optimize cost, eliminate waste, and elevate workplace performance.
Key Responsibilities Asset & Operational Ownership
Own and lead all corporate workplace services and operations for 200,000 SF owner‑occupied spaces.
Oversee asset management of the 550,000 SF multi‑tenant building, with direct oversight of the property‑management and building‑engineering teams.
Maintain regular, hands‑on engagement in day‑to‑day operations, including frequent property walks and direct involvement in operational decision‑making.
Serve as the accountable owner of building performance, experience, and outcomes—go beyond reviewing reports to full ownership.
Cost Transformation & Financial Leadership
Own and manage the building‑operations cost center, with full accountability for budget development, execution, and outcomes.
Lead an ongoing cost‑transformation effort focused on identifying, reducing, and preventing waste, inefficiency, and unnecessary spend.
Personally engage in contract reviews, vendor negotiations, scope optimization, and service‑model decisions.
Establish and track clear financial and operational metrics to demonstrate savings, productivity gains, and value creation.
Workplace Services, Hospitality & Experience
Deliver a white‑glove, hospitality‑driven workplace experience for the Global HQ corporate staff across all amenities while balancing service excellence with fiscal discipline.
Lead the design and execution of an executive services strategy, remaining personally engaged in high‑visibility and high‑impact needs.
Hold vendors and service providers accountable through clear KPIs, service‑level expectations, and active performance management.
Player‑Coach Leadership
Lead and develop an internal facilities and third‑party operations team while remaining directly involved in critical initiatives and execution.
Provide active oversight of property‑management and building‑engineering teams, with hands‑on involvement in problem‑solving, prioritization, and performance management.
Step in directly to manage escalations, complex issues, and time‑sensitive matters—modeling ownership and accountability.
Project Management & Construction Coordination
Personally lead and manage capital‑improvement projects from planning through delivery, applying disciplined project‑management practices.
Coordinate construction activities across internal teams, external consultants, contractors, and tenants to minimize disruption.
Remain engaged throughout project execution rather than delegating solely to third parties.
Enterprise Alignment & Portfolio Support
Partner closely with department leaders across Workplace, Security, IT, HR, and other functions to ensure alignment on services, processes, and operational priorities.
Contribute to portfolio‑level coordination, standardization, and continuous improvement efforts.
Act as a trusted operator and advisor to senior leaders on workplace performance, costs, and future needs.
Who Will Succeed in This Role
Leaders who enjoy being accountable for outcomes, not just directing others.
Operators comfortable rolling up their sleeves while still thinking strategically.
Supervisors who see cost discipline as value creation, not just cost cutting.
Candidates who want visibility, responsibility, and real ownership—not distance from the work.
Basic Qualifications
Bachelor’s degree from an accredited, not‑for‑profit college or university.
10+ years of experience leading facilities and workplace operations for large, urban HQ office.
A track record of commitment to prior employers.
Prior experience and responsibility overseeing a multi‑tenanted high‑rise asset.
Demonstrated success owning cost centers and delivering measurable cost savings and operational improvements.
Proven experience overseeing property‑management and building‑engineering teams.
Experience leading capital projects and coordinating construction in occupied environments.
Strong leadership presence and ability to operate credibly with senior leadership.
High sense of ownership, urgency, and sound judgment.
Experience in lease and transaction management.
Ability to travel on an as‑needed basis.
What’s In It For You? CoStar Group offers a high‑growth, high‑reward career with generous compensation, performance‑based incentives, and a collaborative culture that values learning, growth, and innovation. You will experience:
Generous compensation and performance‑based incentives.
Internal training and tuition reimbursement.
Comprehensive healthcare coverage: medical, vision, dental, prescription drug, life, legal, and supplementary insurance.
Virtual and in‑person mental health counseling services for individuals and families.
Commuter and parking benefits.
401(k) retirement plan with matching contributions.
Employee stock purchase plan.
Paid time off.
On‑site fitness center and/or reimbursed fitness center membership costs (location dependent).
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups.
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks.
Sponsorship We welcome all qualified candidates who are currently eligible to work full‑time in the United States to apply. However, CoStar Group is not able to provide visa sponsorship for this position.
Equal Employment Opportunity Statement CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing. CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real‑estate information and analytics. We are proud to be an affirmative action employer and commit to compliance with all fair employment practices regarding citizenship and immigration status. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.costargroup.com/careers as a result of your disability. You can request reasonable accommodations by calling 1‑855‑840‑1715 or by sending an email to recruiting@costargroup.com.
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Role Overview As Director of Facilities & Workplace Services, you will lead strategy, operations, asset management, and hands‑on execution for our 550,000 SF owner‑occupied, multi‑tenant global headquarters in Arlington, VA. This player‑coach position requires active involvement in strategy and day‑to‑day execution to optimize cost, eliminate waste, and elevate workplace performance.
Key Responsibilities Asset & Operational Ownership
Own and lead all corporate workplace services and operations for 200,000 SF owner‑occupied spaces.
Oversee asset management of the 550,000 SF multi‑tenant building, with direct oversight of the property‑management and building‑engineering teams.
Maintain regular, hands‑on engagement in day‑to‑day operations, including frequent property walks and direct involvement in operational decision‑making.
Serve as the accountable owner of building performance, experience, and outcomes—go beyond reviewing reports to full ownership.
Cost Transformation & Financial Leadership
Own and manage the building‑operations cost center, with full accountability for budget development, execution, and outcomes.
Lead an ongoing cost‑transformation effort focused on identifying, reducing, and preventing waste, inefficiency, and unnecessary spend.
Personally engage in contract reviews, vendor negotiations, scope optimization, and service‑model decisions.
Establish and track clear financial and operational metrics to demonstrate savings, productivity gains, and value creation.
Workplace Services, Hospitality & Experience
Deliver a white‑glove, hospitality‑driven workplace experience for the Global HQ corporate staff across all amenities while balancing service excellence with fiscal discipline.
Lead the design and execution of an executive services strategy, remaining personally engaged in high‑visibility and high‑impact needs.
Hold vendors and service providers accountable through clear KPIs, service‑level expectations, and active performance management.
Player‑Coach Leadership
Lead and develop an internal facilities and third‑party operations team while remaining directly involved in critical initiatives and execution.
Provide active oversight of property‑management and building‑engineering teams, with hands‑on involvement in problem‑solving, prioritization, and performance management.
Step in directly to manage escalations, complex issues, and time‑sensitive matters—modeling ownership and accountability.
Project Management & Construction Coordination
Personally lead and manage capital‑improvement projects from planning through delivery, applying disciplined project‑management practices.
Coordinate construction activities across internal teams, external consultants, contractors, and tenants to minimize disruption.
Remain engaged throughout project execution rather than delegating solely to third parties.
Enterprise Alignment & Portfolio Support
Partner closely with department leaders across Workplace, Security, IT, HR, and other functions to ensure alignment on services, processes, and operational priorities.
Contribute to portfolio‑level coordination, standardization, and continuous improvement efforts.
Act as a trusted operator and advisor to senior leaders on workplace performance, costs, and future needs.
Who Will Succeed in This Role
Leaders who enjoy being accountable for outcomes, not just directing others.
Operators comfortable rolling up their sleeves while still thinking strategically.
Supervisors who see cost discipline as value creation, not just cost cutting.
Candidates who want visibility, responsibility, and real ownership—not distance from the work.
Basic Qualifications
Bachelor’s degree from an accredited, not‑for‑profit college or university.
10+ years of experience leading facilities and workplace operations for large, urban HQ office.
A track record of commitment to prior employers.
Prior experience and responsibility overseeing a multi‑tenanted high‑rise asset.
Demonstrated success owning cost centers and delivering measurable cost savings and operational improvements.
Proven experience overseeing property‑management and building‑engineering teams.
Experience leading capital projects and coordinating construction in occupied environments.
Strong leadership presence and ability to operate credibly with senior leadership.
High sense of ownership, urgency, and sound judgment.
Experience in lease and transaction management.
Ability to travel on an as‑needed basis.
What’s In It For You? CoStar Group offers a high‑growth, high‑reward career with generous compensation, performance‑based incentives, and a collaborative culture that values learning, growth, and innovation. You will experience:
Generous compensation and performance‑based incentives.
Internal training and tuition reimbursement.
Comprehensive healthcare coverage: medical, vision, dental, prescription drug, life, legal, and supplementary insurance.
Virtual and in‑person mental health counseling services for individuals and families.
Commuter and parking benefits.
401(k) retirement plan with matching contributions.
Employee stock purchase plan.
Paid time off.
On‑site fitness center and/or reimbursed fitness center membership costs (location dependent).
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups.
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks.
Sponsorship We welcome all qualified candidates who are currently eligible to work full‑time in the United States to apply. However, CoStar Group is not able to provide visa sponsorship for this position.
Equal Employment Opportunity Statement CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing. CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real‑estate information and analytics. We are proud to be an affirmative action employer and commit to compliance with all fair employment practices regarding citizenship and immigration status. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.costargroup.com/careers as a result of your disability. You can request reasonable accommodations by calling 1‑855‑840‑1715 or by sending an email to recruiting@costargroup.com.
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