Strategic SaaS CSM — Growth, Adoption & Renewals

A leading technology firm in Chicago is seeking a Customer Success Manager to drive customer onboarding and long-term account growth. This role requires 4–5+ years of experience in Customer Success or Account Management within a SaaS platform. The ideal candidate will manage multiple stakeholders, ensure feature adoption, and align platform usage with customer goals. The company offers a competitive salary range between $85,000 and $110,000, along with great perks including stock options, health benefits, and generous PTO. #J-18808-Ljbffr