Sr National Account Manager - OptumRx Customs
Novo Nordisk A/S, Plainsboro, New Jersey, United States
Sr National Account Manager – OptumRx Customs
Location: Plainsboro, NJ, US
About the Department Novo Nordisk’s Market Access and Public Affairs team engages diverse stakeholders across political and healthcare landscapes to forge solutions that drive patient access to innovative products. We strive to deliver the best possible outcomes for patients with diabetes, obesity, growth hormone deficiencies and rare bleeding disorders through mutual wins for both Novo Nordisk and our Market Access customers. Our passion for helping people live better lives and our award-winning product pipeline can only be as effective as our ability to provide information to healthcare providers, key stakeholders and policymakers. Our Market Access and Public Affairs professionals ensure that the latest therapies and products reach the people who need them most, by creating an environment where innovation and chronic disease management drive optimal health outcomes. Are you ready to realize your potential?
The Position Builds relationships and differentiates Novo Nordisk products in the marketplace, with targeted payer accounts that influence patient access and care. Targets include a range of influential stakeholders and decision makers including but not limited to: National Payers/PBMs and other customers as defined by the role. Account activities include, but are not limited to formulary placement/consideration for Novo Nordisk products, driving collaboration with downstream account teams and building long‑term mutually beneficial solutions and engagements with customers.
Relationships This position reports into a Director or Sr. Director within the National Account Market Access Teams.
Internally, this position has the responsibility of engaging and coordinating with all appropriate NNI functions in driving access and developing solutions for the targeted customer. Key collaboration partners include the entire Market Access & Public Affairs Team, PCOR (Pricing, Contracting, Operations and Reimbursement), HEOR, Marketing, Commercial Sales, Medical Affairs, and Legal & Compliance.
External relationships include customers as outlined in the Purpose of this Job Description. The role also develops productive relationships and maintains contact with key account personnel, including C‑suite executives and department heads. Additionally, the role maintains relationships with other associations, organizations, and patient support partners.
Essential Functions Individual is a strong collaborator across NAM and RAM teams, a self‑starter who needs minimal direction from their manager and is well versed in today’s complex healthcare landscape. The individual is solutions‑oriented, generating innovative ideas and best practices to overcome business challenges and looks beyond assigned account(s) in consideration of impacts/needs of the full account team.
Essential functions of this position may include a combination of any of the activities described below.
Drive Formulary Placement for NNI Products
– Lead within NNI to develop RFP response for targeted customers, manage the process and communication from customer request through signed contract.
Represent National Accounts team in the Pre‑Pricing Committee and other pricing and contracting discussions.
Continuously assess contract performance and provide input/insights into PCOR and S&I teams.
Demonstrate a strong understanding of pricing implications and downstream impact of evolving public policy, government, regulatory landscape, and other relevant trends.
Identify and build a broad network of key stakeholders and decision makers at all levels, including C‑suite, within customer accounts to develop and sustain impactful business‑relevant relationships.
Collaborate with downstream account teams and relevant stakeholders – Represent National Accounts Team in leading all interactions with aligned regional accounts and drive bottom‑up influence for formulary decisions.
Develop customer relationships at regional offices and other extended entities.
Provide direction and guidance to aligned regional accounts team and other relevant NNI departments for contracting and pull‑through execution.
Coordinate with aligned regional accounts team on ACO approach with health plans, PBMs and health system customers.
Evolve customer engagement strategy and approach – Establish and expand relationships with customers that go beyond formulary access, understand customer strategy, and develop mutually beneficial solutions.
Assemble and coordinate in‑house functions, providing cohesive strategy while developing solutions for the customer.
Mast... Master product and disease state knowledge – Demonstrate a comprehensive understanding of targeted disease states and their impact on patients, institutions, payers, healthcare providers and accounts; discuss placement in the treatment continuum, appropriate utilization and treatment guidelines, and effectively communicate clinical data to peers, stakeholders, influencers and customer decision makers.
Develop and execute business plans – Build a holistic, multi‑year business plan, including contracting and engagement strategies to attain stated goals, identify cross‑functional gaps and needs, and convey to supporting stakeholders to develop tactics, resources, and approaches.
Continuously identify and prioritize business opportunities based on understanding of customers and data within assigned account(s) and in alignment with market access and brand goals.
Monitor and evaluate account(s), key markets/clients, and business plan performance based on established qualitative and quantitative measurements.
Administrative Ensure timely and compliant administrative reporting in the form of bi‑monthly expense reports and CRM system usage, as specified.
Physical Requirements 50–75% overnight travel required; driver must maintain a valid driver’s license and be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of motor vehicle records.
Qualifications
Master’s Degree in a business‑relevant field preferred
Previous experience as a people manager preferred
Minimum of 4 years successful account management experience or other relevant experience within the healthcare market; relevant Novo Nordisk experience may be substituted, where appropriate
At least 9 years pharmaceutical/biotech/healthcare industry experience required
Multiple‑channel and targeted customer experience preferred
Demonstrated ability to deliver effective customer presentations
The base compensation range for this position is $152,700 to $267,300. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance.
Novo Nordisk offers long‑term incentive compensation and or company vehicles depending on the position’s level or other company factors.
Employees are also eligible to participate in company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The company also offers time off pursuant to its sick time policy, flexible vacation policy, and parental leave policy.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk, we’re not chasing quick fixes – we’re creating lasting change for long‑term health. For over 100 years, we’ve been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what’s possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we’re making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1‑855‑411‑5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
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About the Department Novo Nordisk’s Market Access and Public Affairs team engages diverse stakeholders across political and healthcare landscapes to forge solutions that drive patient access to innovative products. We strive to deliver the best possible outcomes for patients with diabetes, obesity, growth hormone deficiencies and rare bleeding disorders through mutual wins for both Novo Nordisk and our Market Access customers. Our passion for helping people live better lives and our award-winning product pipeline can only be as effective as our ability to provide information to healthcare providers, key stakeholders and policymakers. Our Market Access and Public Affairs professionals ensure that the latest therapies and products reach the people who need them most, by creating an environment where innovation and chronic disease management drive optimal health outcomes. Are you ready to realize your potential?
The Position Builds relationships and differentiates Novo Nordisk products in the marketplace, with targeted payer accounts that influence patient access and care. Targets include a range of influential stakeholders and decision makers including but not limited to: National Payers/PBMs and other customers as defined by the role. Account activities include, but are not limited to formulary placement/consideration for Novo Nordisk products, driving collaboration with downstream account teams and building long‑term mutually beneficial solutions and engagements with customers.
Relationships This position reports into a Director or Sr. Director within the National Account Market Access Teams.
Internally, this position has the responsibility of engaging and coordinating with all appropriate NNI functions in driving access and developing solutions for the targeted customer. Key collaboration partners include the entire Market Access & Public Affairs Team, PCOR (Pricing, Contracting, Operations and Reimbursement), HEOR, Marketing, Commercial Sales, Medical Affairs, and Legal & Compliance.
External relationships include customers as outlined in the Purpose of this Job Description. The role also develops productive relationships and maintains contact with key account personnel, including C‑suite executives and department heads. Additionally, the role maintains relationships with other associations, organizations, and patient support partners.
Essential Functions Individual is a strong collaborator across NAM and RAM teams, a self‑starter who needs minimal direction from their manager and is well versed in today’s complex healthcare landscape. The individual is solutions‑oriented, generating innovative ideas and best practices to overcome business challenges and looks beyond assigned account(s) in consideration of impacts/needs of the full account team.
Essential functions of this position may include a combination of any of the activities described below.
Drive Formulary Placement for NNI Products
– Lead within NNI to develop RFP response for targeted customers, manage the process and communication from customer request through signed contract.
Represent National Accounts team in the Pre‑Pricing Committee and other pricing and contracting discussions.
Continuously assess contract performance and provide input/insights into PCOR and S&I teams.
Demonstrate a strong understanding of pricing implications and downstream impact of evolving public policy, government, regulatory landscape, and other relevant trends.
Identify and build a broad network of key stakeholders and decision makers at all levels, including C‑suite, within customer accounts to develop and sustain impactful business‑relevant relationships.
Collaborate with downstream account teams and relevant stakeholders – Represent National Accounts Team in leading all interactions with aligned regional accounts and drive bottom‑up influence for formulary decisions.
Develop customer relationships at regional offices and other extended entities.
Provide direction and guidance to aligned regional accounts team and other relevant NNI departments for contracting and pull‑through execution.
Coordinate with aligned regional accounts team on ACO approach with health plans, PBMs and health system customers.
Evolve customer engagement strategy and approach – Establish and expand relationships with customers that go beyond formulary access, understand customer strategy, and develop mutually beneficial solutions.
Assemble and coordinate in‑house functions, providing cohesive strategy while developing solutions for the customer.
Mast... Master product and disease state knowledge – Demonstrate a comprehensive understanding of targeted disease states and their impact on patients, institutions, payers, healthcare providers and accounts; discuss placement in the treatment continuum, appropriate utilization and treatment guidelines, and effectively communicate clinical data to peers, stakeholders, influencers and customer decision makers.
Develop and execute business plans – Build a holistic, multi‑year business plan, including contracting and engagement strategies to attain stated goals, identify cross‑functional gaps and needs, and convey to supporting stakeholders to develop tactics, resources, and approaches.
Continuously identify and prioritize business opportunities based on understanding of customers and data within assigned account(s) and in alignment with market access and brand goals.
Monitor and evaluate account(s), key markets/clients, and business plan performance based on established qualitative and quantitative measurements.
Administrative Ensure timely and compliant administrative reporting in the form of bi‑monthly expense reports and CRM system usage, as specified.
Physical Requirements 50–75% overnight travel required; driver must maintain a valid driver’s license and be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of motor vehicle records.
Qualifications
Master’s Degree in a business‑relevant field preferred
Previous experience as a people manager preferred
Minimum of 4 years successful account management experience or other relevant experience within the healthcare market; relevant Novo Nordisk experience may be substituted, where appropriate
At least 9 years pharmaceutical/biotech/healthcare industry experience required
Multiple‑channel and targeted customer experience preferred
Demonstrated ability to deliver effective customer presentations
The base compensation range for this position is $152,700 to $267,300. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance.
Novo Nordisk offers long‑term incentive compensation and or company vehicles depending on the position’s level or other company factors.
Employees are also eligible to participate in company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The company also offers time off pursuant to its sick time policy, flexible vacation policy, and parental leave policy.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk, we’re not chasing quick fixes – we’re creating lasting change for long‑term health. For over 100 years, we’ve been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what’s possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we’re making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1‑855‑411‑5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
#J-18808-Ljbffr