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Sales & Outreach Specialist

Malibu Jack's Springfield, Springfield, Illinois, us, 62777

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Sales & Community Outreach Specialist - Malibu Jack’s Location : Springfield, IL Compensation : Base salary $40,000–$46,000/year + uncapped commission based on sales performance Job Type : Full-time Schedule : Evenings and weekends required for community events and client meetings Minimum Age Requirement : 18 years

Job Summary

At Malibu Jack’s Indoor Family Entertainment Center, we create memorable experiences for families and groups. We are seeking a Group Sales & Community Outreach Specialist to help expand our presence in the Springfield community.

This role is perfect for someone outgoing and motivated, who enjoys connecting with schools, businesses, churches, and local organizations, driving group sales through relationship‑building and outreach, and representing Malibu Jack’s as a trusted community partner.

What You’ll Do

Community‑Focused Sales & Business Development

Proactively reach out to local schools, businesses, churches, and community organizations to promote Malibu Jack’s as the go‑to destination for group events

Conduct in‑person visits, presentations, and facility tours to showcase group event options and party packages

Generate, manage, and follow up on new leads to book corporate events, fundraisers, field trips, and other group outings

Maintain organized tracking of all leads, communications, and opportunities to ensure a seamless sales process

Relationship Building & Community Engagement

Build and nurture positive, long‑term relationships with community leaders, educators, and business contacts

Represent Malibu Jack’s at local networking events, festivals, expos, and community programs

Support sponsorships and partnerships that increase brand awareness and drive repeat business

Assist with selected promotional initiatives and community events as needed

Share insights and ideas to help expand community outreach and grow group sales

Work collaboratively with park teams to ensure outstanding guest experiences during events

Qualifications & Skills

High school diploma or GED required

Previous experience in outside sales, business development, outreach, customer service, or event coordination

Excellent communication and presentation skills, with confidence engaging groups and community contacts

Organized, self‑motivated, and able to manage multiple leads and follow‑ups

Passion for customer service and creating memorable guest experiences

Comfortable working evenings and weekends

Preferred Experience

Experience in hospitality, entertainment, tourism, or event sales

Proven track record of meeting or exceeding sales goals

Experience with CRM systems or sales tracking tools

Why Work at Malibu Jack’s

Competitive pay + uncapped commission, giving top performers the ability to significantly increase total earnings

Community impact – Become a recognized representative of a beloved local Springfield brand

Networking opportunities – Work closely with schools, businesses, and community organizations

Fun, active work environment – Join a team passionate about family entertainment and guest experiences

Keywords Group Sales, Outside Sales, Community Outreach, Event Sales, Business Development, Local Sales Specialist, Client Relationship, Party & Event Sales, Entertainment Sales, School Partnerships, Corporate Events

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