Call Center Representative
Bath Concepts Independent Dealers, Hawthorne, New Jersey, us, 07506
Overview
Call Center Representative role at One Call Construction of Hawthorne, NJ. The company has over 25 years in business, offering custom bath remodeling to homeowners. This position involves contacting homeowners by telephone to set up qualified appointments for free consultations, inputting lead information, updating reports, and answering phone calls from ads.
Responsibilities
Deliver scripted pitch to the homeowners
Adjust scripted pitch to meet the needs of specific homeowners
Handle homeowners' questions and objections
Obtain homeowners information including names, addresses, and phone numbers
Receive appointments over the telephone
Input appointment details into the computer system
Input homeowners’ information and important details of conversations
Confirm appointments placed with canvassers or sales representatives
Issue appointments for representatives to meet prospective homeowners
Quality control phone calls
Answer telephone calls from potential homeowners who are responding to advertisements
Contact homeowners to follow up on initial interactions
Update lead information and maintain reports
Qualifications
Knowledge of sales and marketing principles and strategies
Relevant work experience in telemarketing, sales, marketing, or promotions
Product knowledge — Training provided
Proficiency in relevant computer applications
We offer a supportive work environment with great benefits, including paid vacation, paid sick time, and opportunities for professional development to help you grow your career.
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Responsibilities
Deliver scripted pitch to the homeowners
Adjust scripted pitch to meet the needs of specific homeowners
Handle homeowners' questions and objections
Obtain homeowners information including names, addresses, and phone numbers
Receive appointments over the telephone
Input appointment details into the computer system
Input homeowners’ information and important details of conversations
Confirm appointments placed with canvassers or sales representatives
Issue appointments for representatives to meet prospective homeowners
Quality control phone calls
Answer telephone calls from potential homeowners who are responding to advertisements
Contact homeowners to follow up on initial interactions
Update lead information and maintain reports
Qualifications
Knowledge of sales and marketing principles and strategies
Relevant work experience in telemarketing, sales, marketing, or promotions
Product knowledge — Training provided
Proficiency in relevant computer applications
We offer a supportive work environment with great benefits, including paid vacation, paid sick time, and opportunities for professional development to help you grow your career.
#J-18808-Ljbffr