At Blue, we discover pathways to realize your possibilities. Our Teller position greets and acknowledges members to the credit union in a courteous, professional and timely manner. Promptly, accurately and efficiently process member financial transactions and inquiries while providing an exceptional member service experience. Identify and recommend products/services best suited for potential and existing members and refer to appropriate staff.
Major Duties and Responsibilities
Greet and acknowledge members in a courteous, professional and timely manner. Promptly and accurately process member financial transactions including deposits, withdrawals, check cashing, cash advances, loan payments, transfers, wire transfers, official checks, money orders and other negotiable instruments. Complete Currency Transaction Reports (CTR’s) and Suspicious Activity Reports (SAR’s) when required. Ensure proper identification is presented for appropriate transactions and maintain a high degree of member confidentiality.
Perform account maintenance such as address changes, phone number updates, travel advisories, diary memos and email address updates. Respond to member inquiries and requests for account information (loan payoffs, balances, check orders, maturity dates, payment history, late fees, rates, etc.) in accordance with policies, procedures and standards. Ensure proper identification is presented for relevant inquiries and requests.
Assist with branch teller duties including ATM and night‑drop transactions, verifying cash/coin shipments, balancing the cash machine and vaults, and performing opening and closing procedures in accordance with security procedures and internal controls. Scan and email necessary documents to appropriate departments.
Maintain, balance and verify cash drawer denominations and totals throughout the shift and at shift end. Research and attempt to resolve discrepancies. Report any discrepancy to the manager or appointed staff member on duty. Complete required teller reports and end‑of‑shift work.
Complete all required quarterly/annual product‑knowledge exams and mandatory trainings. Participate in all Wednesday trainings/meetings and sales & service development activities.
Provide assistance to the Branch Manager and Assistant Manager on an as‑needed basis, filling in at the branch or at other branches for peak coverage, shortages or vacations.
Listen to and respond to members’ situations or complaints using credit union service skills; offer solutions and, if unable to resolve, guide members to the appropriate staff or management for assistance.
Maintain a thorough knowledge of the features and benefits of all Credit Union products and services to deepen member relationships. Identify and recommend products/services best suited for potential and existing members and refer to appropriate staff.
Comply with all company policies and procedures, applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control.
Knowledge and Skills
Experience
A minimum of one year up to three years of similar or related experience, including preparatory experience.
Education/Certifications/Licenses
A high school degree or equivalent.
Interpersonal Skills
Courtesy and tact are essential elements of the job. The work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications require shorter and not in‑depth discussions most of the time.
Other Skills
Strong organizational, analytical and problem‑solving skills. PC proficient with Microsoft Office (Word, Excel, Outlook) and the Internet. Excellent communication skills. Good math skills. Must possess a service orientation and be willing to sell products and services. Ability to function in a financial institution branch environment and operate business equipment including adding machine, copy/fax machine, telephone, computer, coin machine and cash counter.
Part‑Time Position:
Starting Range: $18.74 - $21.09
Full Range: $18.74 - $28.11
Applications will be accepted through 2/27/2026. Encourage you to submit your application as soon as possible for the best opportunity to be considered. We look forward to reviewing your application!
ADA Requirements
Physical Requirements
While performing the duties of this job, the employee is occasionally required to stand, walk, sit, reach with hands and arms, climb stairs, talk or hear. The employee may occasionally lift and/or move up to 50 lbs. (full coin bags).
Working Conditions
Must be able to routinely perform work indoors in a climate‑controlled shared work area with minimal noise.
Mental and/or Emotional Requirements
Must be able to perform job functions independently or with limited supervision and work effectively either on their own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to use basic math skills and spell accurately up to a high school graduate level. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside the organization, and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
For more information about being a Blue employee please check out these links for a glimpse at the culture and opportunities we strive to provide for our employees:
Employee Benefits
Culture BluePrint
Working at Blue Video
At Blue Federal Credit Union, we don't just accept difference – we celebrate it! We are committed to providing an inclusive and welcoming environment for all our staff and members. Blue FCU is proud to be an equal opportunity workplace. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to race, color, religion, sex (including pregnancy), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non‑merit factors. All employment decisions are made based on qualifications, merit and business need.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Major Duties and Responsibilities
Greet and acknowledge members in a courteous, professional and timely manner. Promptly and accurately process member financial transactions including deposits, withdrawals, check cashing, cash advances, loan payments, transfers, wire transfers, official checks, money orders and other negotiable instruments. Complete Currency Transaction Reports (CTR’s) and Suspicious Activity Reports (SAR’s) when required. Ensure proper identification is presented for appropriate transactions and maintain a high degree of member confidentiality.
Perform account maintenance such as address changes, phone number updates, travel advisories, diary memos and email address updates. Respond to member inquiries and requests for account information (loan payoffs, balances, check orders, maturity dates, payment history, late fees, rates, etc.) in accordance with policies, procedures and standards. Ensure proper identification is presented for relevant inquiries and requests.
Assist with branch teller duties including ATM and night‑drop transactions, verifying cash/coin shipments, balancing the cash machine and vaults, and performing opening and closing procedures in accordance with security procedures and internal controls. Scan and email necessary documents to appropriate departments.
Maintain, balance and verify cash drawer denominations and totals throughout the shift and at shift end. Research and attempt to resolve discrepancies. Report any discrepancy to the manager or appointed staff member on duty. Complete required teller reports and end‑of‑shift work.
Complete all required quarterly/annual product‑knowledge exams and mandatory trainings. Participate in all Wednesday trainings/meetings and sales & service development activities.
Provide assistance to the Branch Manager and Assistant Manager on an as‑needed basis, filling in at the branch or at other branches for peak coverage, shortages or vacations.
Listen to and respond to members’ situations or complaints using credit union service skills; offer solutions and, if unable to resolve, guide members to the appropriate staff or management for assistance.
Maintain a thorough knowledge of the features and benefits of all Credit Union products and services to deepen member relationships. Identify and recommend products/services best suited for potential and existing members and refer to appropriate staff.
Comply with all company policies and procedures, applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control.
Knowledge and Skills
Experience
A minimum of one year up to three years of similar or related experience, including preparatory experience.
Education/Certifications/Licenses
A high school degree or equivalent.
Interpersonal Skills
Courtesy and tact are essential elements of the job. The work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications require shorter and not in‑depth discussions most of the time.
Other Skills
Strong organizational, analytical and problem‑solving skills. PC proficient with Microsoft Office (Word, Excel, Outlook) and the Internet. Excellent communication skills. Good math skills. Must possess a service orientation and be willing to sell products and services. Ability to function in a financial institution branch environment and operate business equipment including adding machine, copy/fax machine, telephone, computer, coin machine and cash counter.
Part‑Time Position:
Starting Range: $18.74 - $21.09
Full Range: $18.74 - $28.11
Applications will be accepted through 2/27/2026. Encourage you to submit your application as soon as possible for the best opportunity to be considered. We look forward to reviewing your application!
ADA Requirements
Physical Requirements
While performing the duties of this job, the employee is occasionally required to stand, walk, sit, reach with hands and arms, climb stairs, talk or hear. The employee may occasionally lift and/or move up to 50 lbs. (full coin bags).
Working Conditions
Must be able to routinely perform work indoors in a climate‑controlled shared work area with minimal noise.
Mental and/or Emotional Requirements
Must be able to perform job functions independently or with limited supervision and work effectively either on their own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to use basic math skills and spell accurately up to a high school graduate level. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside the organization, and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
For more information about being a Blue employee please check out these links for a glimpse at the culture and opportunities we strive to provide for our employees:
Employee Benefits
Culture BluePrint
Working at Blue Video
At Blue Federal Credit Union, we don't just accept difference – we celebrate it! We are committed to providing an inclusive and welcoming environment for all our staff and members. Blue FCU is proud to be an equal opportunity workplace. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to race, color, religion, sex (including pregnancy), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non‑merit factors. All employment decisions are made based on qualifications, merit and business need.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr