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Salesforce Administrator-Sales Cloud

Surgical Information Systems, Kansas City, Missouri, United States, 64101

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For over 29 years, Surgical Information Systems (SIS) has empowered surgical providers to Operate Smart ™ by delivering innovative software and services that drive clinical, financial, and operational success. For ambulatory surgery centers (ASCs), SIS provides comprehensive software and services, including ASC management, electronic health records (EHRs), patient engagement capabilities, compliance technology, and revenue cycle management and transcription services, all built specifically for ASCs. For hospital perioperative teams, SIS offers an easy-to-use anesthesia information management system (AIMS).

Serving over 2, 700 surgical facilities, SIS is committed to delivering solutions that enable surgical providers to focus on what matters most : delivering exceptional patient care and outcomes.

Recognized as the No. 1 ASC EHR vendor by Black Book for 10 consecutive years and honored with the Best in KLAS Award for ASC Solutions in 2025 , 2023 , and 2022 , SIS remains the trusted choice for surgical providers seeking to enhance their performance. Discover how SIS can help you Operate Smart ™ at sisfirst.com .

The Salesforce Administrator -Sales Cloud will assist with the ongoing development and optimization of our Salesforce platform. The administrator will work cross functionally with multiple departments, including, but not limited to Sales, Marketing, and Services. This role is responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, automations, and security. Monitors end-user usage of systems and data quality adherence to standards and performs administrative and user support tasks. Will work in Sales Cloud to enable Lead Management, opportunity tracking, sales forecasting, quoting, and pipeline analytics.

ESSENTIAL DUTIES/ RESPONSIBILITIES:

Serve as a system administrator for the Salesforce environment with 200+ users

Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks

Create and maintain process diagrams using UPN tool

Configure and maintain AI solutions in Salesforce

Complete regular internal system audits and prepare for upgrades

Configuration to support integrations

Proficiency in Salesforce Flow

Handle the preliminary analysis of new requests, including getting to the “why” behind the request, documenting requirements, and thinking through solution recommendations that may differ from the initial request.

Work with management and other teams to maintain continuous Salesforce technology growth, and apply those new skills across the company

Assist training new users; growing the Salesforce skill set across the organization; gather requirements from stakeholders and end users

Work independently with members of the user community to define and document development requirements

Excellent project management and change management skills; communication; execution; training and post change monitoring

Will work with data manipulation for analysis and cleanup using Excel and other tools; will concentrate on; Data quality awareness

Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests

Creative and analytical thinker with strong problem-solving skills

Must demonstrate exceptional verbal and written communication skills

Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details

Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications processes

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

EDUCATION DESIRED:

Bachelor’s degree preferred or Associate degree and relevant work experience.

CERTIFICATIONS & LICENSES

Salesforce Platform App Developer

SPECIFIC KNOWLEDGE & SKILLS REQUIRED:

Minimum two years of experience as a Salesforce Administrator

Proven ability to design and implement new processes and facilitate user adoption.

Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity

Strong understanding of Salesforce best practices and functionality

A documented history of successfully driving projects to completion

A demonstrated ability to understand and articulate complex requirements

Previous experience working in a SCRUM or agile environment preferred

DEMONSTRATED KNOWLEDGE OR CERTIFICATION in several of the following:

Agentforce – Agentblazer Champion status or higher

Advanced Data Analysis skills, such as Python and pandas

Agile/Scrum

Breadwinner NetSuite integration

Data Cloud

HubSpot integration

Quantum Whisper integration

PowerBI or CRM Analytics

SUPERVISORY RESPONSIBILITIES:

None.

BENEFITS:

Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance

Vacation/Sick time

401(k) retirement plan with company match

Paid Holidays

SIS Cares Day

Hybrid environment depending on the role

We believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, protected veteran status, and all other protected statuses.

Surgical Information Systems is an Equal Opportunity Employer and complies with applicable employment laws. M/F/D/V/SO are encouraged to apply.

At this time we are unable to sponsor H1B candidates

Qualifications Education Preferred Associates or better.

Bachelors or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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