Locations
Legendary Office MN-Roch. 4410 19th St NW, Rochester, MN 55901, USA
Showing 1 location: Legendary Office MN-Roch. 4410 19th St NW, Rochester, MN 55901, USA
+0 more locations | less locations
On-site
Pay or shift range: $18 USD to $24 USD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Call Center
Full-Time
Requisition #: CUSTO003536
Match Score
Description Customer Service Representative
Current Shifts Available:
Monday - Friday | 9:30 AM – 6:00 PM | $20-$24 per hour at our Rochester office
About the Role:
Are you a people person who thrives in a fast paced environment? We are looking for a friendly, dependable, and detail oriented Customer Service Representative to join our Rochester team.
You will be the first voice our customers hear and the first impression of our company. From answering calls to scheduling service appointments, you will help create a smooth and professional experience from start to finish.
If you enjoy solving problems, staying organized, and making someone’s day a little easier, you will fit right in.
About Us:
Legendary Home Services is one of Minnesota’s trusted home service providers. We proudly serve Rochester and Southeast Minnesota through our family of brands:
Blue Ox Heating and Air Paul Bunyan Plumbing and Drains EarlyBird Electric
With decades of experience, we bring professionalism, integrity, and legendary service into every home we visit.
What You’ll Do:
Answer incoming calls with professionalism, empathy, and a customer-first attitude
Schedule and dispatch technicians based on urgency, availability, and location
Help customers with questions about services, pricing, and appointments
Communicate clearly with field technicians to ensure seamless service
Troubleshoot minor customer issues and document all interactions
Follow up after appointments to ensure satisfaction and gather feedback
Assist with administrative tasks such as data entry and invoicing
Resolve escalated customer concerns with patience and a problem-solving mindset
What You Bring:
Prior customer service experience, especially in a fast-paced or service-driven industry
Strong communication and multitasking skills
A calm, confident approach to problem-solving
Basic computer skills and comfort using CRM tools and Microsoft Office
A positive attitude and eagerness to learn
High school diploma or equivalent
Bonus: familiarity with home services like HVAC, plumbing, or electrical
Why You’ll Love Working With Us:
We live our values. Legendary Service and Legendary Care guide every interaction.
Pay that reflects your effort. $18–$24/hour + performance-based pay.
Benefits you’ll actually use. Medical, dental, and vision—including fully employer-paid options.
Plan for your future. 401(k) with company match.
Legendary Home Services is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Showing 1 location: Legendary Office MN-Roch. 4410 19th St NW, Rochester, MN 55901, USA
+0 more locations | less locations
On-site
Pay or shift range: $18 USD to $24 USD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Call Center
Full-Time
Requisition #: CUSTO003536
Match Score
Description Customer Service Representative
Current Shifts Available:
Monday - Friday | 9:30 AM – 6:00 PM | $20-$24 per hour at our Rochester office
About the Role:
Are you a people person who thrives in a fast paced environment? We are looking for a friendly, dependable, and detail oriented Customer Service Representative to join our Rochester team.
You will be the first voice our customers hear and the first impression of our company. From answering calls to scheduling service appointments, you will help create a smooth and professional experience from start to finish.
If you enjoy solving problems, staying organized, and making someone’s day a little easier, you will fit right in.
About Us:
Legendary Home Services is one of Minnesota’s trusted home service providers. We proudly serve Rochester and Southeast Minnesota through our family of brands:
Blue Ox Heating and Air Paul Bunyan Plumbing and Drains EarlyBird Electric
With decades of experience, we bring professionalism, integrity, and legendary service into every home we visit.
What You’ll Do:
Answer incoming calls with professionalism, empathy, and a customer-first attitude
Schedule and dispatch technicians based on urgency, availability, and location
Help customers with questions about services, pricing, and appointments
Communicate clearly with field technicians to ensure seamless service
Troubleshoot minor customer issues and document all interactions
Follow up after appointments to ensure satisfaction and gather feedback
Assist with administrative tasks such as data entry and invoicing
Resolve escalated customer concerns with patience and a problem-solving mindset
What You Bring:
Prior customer service experience, especially in a fast-paced or service-driven industry
Strong communication and multitasking skills
A calm, confident approach to problem-solving
Basic computer skills and comfort using CRM tools and Microsoft Office
A positive attitude and eagerness to learn
High school diploma or equivalent
Bonus: familiarity with home services like HVAC, plumbing, or electrical
Why You’ll Love Working With Us:
We live our values. Legendary Service and Legendary Care guide every interaction.
Pay that reflects your effort. $18–$24/hour + performance-based pay.
Benefits you’ll actually use. Medical, dental, and vision—including fully employer-paid options.
Plan for your future. 401(k) with company match.
Legendary Home Services is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr