Ecommerce CX Leader: Multichannel Support & Growth

A leading forensics solutions provider is in search of an experienced Ecommerce Customer Experience Manager to oversee all customer-facing support channels. This role involves leading a team responsible for call center operations, email support, website chat, and social media engagements. The ideal candidate should possess a strong background in customer service management within ecommerce, strategic thinking skills, and a customer-centric approach. Join us to enhance customer satisfaction and drive company success. #J-18808-Ljbffr