Customer Service Representative
CJS Heating Cooling Plumbing, Dayton, Ohio, United States, 45444
Overview
Call Center - Customer Service Representative
Salary: $18 - $23/hour + weekly bonus
Work Schedule: candidates must be available for at least one weekend shift.
Are you looking to jump into a dynamic, innovative, and growing career opportunity?
CJS
offers you a small business feel, but a large business size, growth with stability. And if you're the kind of person who likes to assist customers by providing solutions, then
CJS
could be a perfect fit to grow your career. We're looking for Customer Service Professionals for our
Dayton, OH
office. This role is for people who want to provide our Maintenance Agreement Members and potential new customers with the excellent customer service they want and deserve. Join our team to deliver personalized service that demonstrates the value of being serviced by
CJS . If you desire a career with plenty of opportunities, let's talk.
Qualifications & Skills:
Must have 2+ years of CSR experience
Call Center experience 1+ years
Service Titan or home services industry experience (not necessary but a plus)
Proficiency with computers, especially software applications including MS Word, email, and CMS is a plus
Engage in active listening, confirm or clarify information, and manage and provide solutions
Exceptional interpersonal and rapport-building skills
Strong written and verbal communication
Strong time management, organizational skills, and decision-making skills
Detail-oriented, consistent, adaptable, and accountable
Proficiency in problem analysis and problem solving
Ability to multitask
Strong attendance
Build lasting relationships with customers and other call center team members
Benefits: At
CJS , we pride ourselves in development and we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. Along with ongoing training and unmatched rewards, like full benefits and a 401k match,
CJS
seeks to provide a workplace where everyone can be their authentic self. Through
CJS 's competitive salary and benefits, you will feel valued daily.
Medical, Prescription, Dental, Vision
Disability & Term Life Insurance
Matching 401k benefits
Ongoing training & development, & growth opportunities
Paid Holidays
Paid Time Off (PTO)
We are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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Work Schedule: candidates must be available for at least one weekend shift.
Are you looking to jump into a dynamic, innovative, and growing career opportunity?
CJS
offers you a small business feel, but a large business size, growth with stability. And if you're the kind of person who likes to assist customers by providing solutions, then
CJS
could be a perfect fit to grow your career. We're looking for Customer Service Professionals for our
Dayton, OH
office. This role is for people who want to provide our Maintenance Agreement Members and potential new customers with the excellent customer service they want and deserve. Join our team to deliver personalized service that demonstrates the value of being serviced by
CJS . If you desire a career with plenty of opportunities, let's talk.
Qualifications & Skills:
Must have 2+ years of CSR experience
Call Center experience 1+ years
Service Titan or home services industry experience (not necessary but a plus)
Proficiency with computers, especially software applications including MS Word, email, and CMS is a plus
Engage in active listening, confirm or clarify information, and manage and provide solutions
Exceptional interpersonal and rapport-building skills
Strong written and verbal communication
Strong time management, organizational skills, and decision-making skills
Detail-oriented, consistent, adaptable, and accountable
Proficiency in problem analysis and problem solving
Ability to multitask
Strong attendance
Build lasting relationships with customers and other call center team members
Benefits: At
CJS , we pride ourselves in development and we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. Along with ongoing training and unmatched rewards, like full benefits and a 401k match,
CJS
seeks to provide a workplace where everyone can be their authentic self. Through
CJS 's competitive salary and benefits, you will feel valued daily.
Medical, Prescription, Dental, Vision
Disability & Term Life Insurance
Matching 401k benefits
Ongoing training & development, & growth opportunities
Paid Holidays
Paid Time Off (PTO)
We are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
#J-18808-Ljbffr