Customer Service Representative
Alphabe Insight Inc, King Of Prussia, Pennsylvania, United States, 19406
Beloform is a leading company dedicated to delivering innovative solutions in the marketing and branding industry. We specialize in creating strategic campaigns that drive engagement and enhance brand visibility. Our team is composed of passionate professionals committed to excellence, creativity, and continuous growth.
Job Description Job Description
We are seeking a Customer Service Representative to join our team in King of Prussia, PA. This role involves assisting customers with inquiries, processing orders, and ensuring a seamless customer experience. The ideal candidate is detail-oriented, proactive, and committed to providing excellent service.
Responsibilities
Respond to customer inquiries via phone and email in a professional manner
Process orders, returns, and exchanges accurately and efficiently
Resolve customer concerns and elevate issues when necessary
Maintain accurate records of customer interactions and transactions
Collaborate with internal departments to ensure customer satisfaction
Assist in updating customer accounts and managing documentation
Provide product information and recommendations based on customer needs
Qualifications Skills & Qualifications
High school diploma or equivalent (Associate's degree preferred)
1+ years of customer service experience
Strong verbal and written communication skills
Ability to multitask and work in a fast-paced environment
Proficiency in Microsoft Office and basic data entry systems
Problem-solving skills and attention to detail
Positive attitude and strong interpersonal skills
Additional Information
Competitive salary based on experience
Opportunities for career growth and professional development
Paid time off and holiday pay
Health, dental, and vision insurance options
Supportive and team-oriented work environment
If you are passionate about customer service and looking for a growth-oriented opportunity, we encourage you to apply today.
#J-18808-Ljbffr
Job Description Job Description
We are seeking a Customer Service Representative to join our team in King of Prussia, PA. This role involves assisting customers with inquiries, processing orders, and ensuring a seamless customer experience. The ideal candidate is detail-oriented, proactive, and committed to providing excellent service.
Responsibilities
Respond to customer inquiries via phone and email in a professional manner
Process orders, returns, and exchanges accurately and efficiently
Resolve customer concerns and elevate issues when necessary
Maintain accurate records of customer interactions and transactions
Collaborate with internal departments to ensure customer satisfaction
Assist in updating customer accounts and managing documentation
Provide product information and recommendations based on customer needs
Qualifications Skills & Qualifications
High school diploma or equivalent (Associate's degree preferred)
1+ years of customer service experience
Strong verbal and written communication skills
Ability to multitask and work in a fast-paced environment
Proficiency in Microsoft Office and basic data entry systems
Problem-solving skills and attention to detail
Positive attitude and strong interpersonal skills
Additional Information
Competitive salary based on experience
Opportunities for career growth and professional development
Paid time off and holiday pay
Health, dental, and vision insurance options
Supportive and team-oriented work environment
If you are passionate about customer service and looking for a growth-oriented opportunity, we encourage you to apply today.
#J-18808-Ljbffr