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Customer Service Representative

OnlineLabels.com, Tampa, Florida, us, 33646

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Overview LabelValue is seeking a full time Customer Service Representative to join our growing team. LabelValue.com is a label manufacturer in Tampa, FL with a wide array of labeling solutions. Our product lines include all varieties of labels, custom printed labels, shrink sleeves, and labeling tools. The Customer Service Representative will report directly to our Customer Experience Manager and work as an important team member in a fast-paced environment, to support both our outbound and inbound sales.

Pay: Starting at $17.00/hour.

Schedule: Monday-Friday 8:00am-4:30pm.

Benefits

Medical

Dental

Vision

Short-Term & Long Term Disability

Life Insurance

Holiday Paid Time Off

Paid Time Off

401(k) with Company Match

What you'll do:

Assist Website Visitors via Live Chat, Email, & Phone Calls

Order Entry & Data Quality Control

Enter & Process Orders

Offer Product Recommendations and Upsells

Communicate Turnaround Times & Expectations to Customers

Provide Exceptional Customer Service at Every Touchpoint

Communicate Internally Regarding Customer Needs & Issues

Desired Traits/Requirements:

Experience with Microsoft Office

Proficient at typing

Proficiency with computers required

Highly organized with ability to multi-task

Strong work ethic

Team-oriented

Excellent customer service skills

Professional demeanor & great communication skills

Equal Employment Opportunity At LabelValue, a subsidiary of Online Labels Group, we don’t just accept difference — we celebrate it, support it, and thrive on it to benefit our employees, our products, and our community. Online Labels Group is proud to be an equal opportunity workplace for all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

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