Responsibilities
Provides customer solutions by providing seamless delivery of service, and/or fulfillment requests by answering calls, text messages or emails in a contact center environment.
Requires knowledge of multiple products and ability to deepen or retain relationships through service.
Performs routine account-related transactions.
May handle escalated issues by successfully navigating the organization to resolve customer requests.
Accountable for the successful resolution of all customer requests.
Qualifications
Education Required:
High school diploma, GED, or equivalent certification
Background & Experience Required:
1-2 years of recent call center experience
#J-18808-Ljbffr
Provides customer solutions by providing seamless delivery of service, and/or fulfillment requests by answering calls, text messages or emails in a contact center environment.
Requires knowledge of multiple products and ability to deepen or retain relationships through service.
Performs routine account-related transactions.
May handle escalated issues by successfully navigating the organization to resolve customer requests.
Accountable for the successful resolution of all customer requests.
Qualifications
Education Required:
High school diploma, GED, or equivalent certification
Background & Experience Required:
1-2 years of recent call center experience
#J-18808-Ljbffr