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National Account Manager

Story Terrace Inc., Holiday, Florida, us, 34692

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About us Housr is a hyper‑growth Tech startup on a mission to revolutionise student rental. We just recently raised a $10M Series A and we are putting this investment to work to fuel our growth in the UK & US.

As our

UK

National Account Manager , you’ll be the heartbeat of our partner agent relationships across the UK. You’ll combine commercial awareness with hands‑on relationship building, problem‑solving instinct, and a

customer‑first mindset .

Key Responsibilities

Partner Relationship Management

– Act as the go‑to contact for partner agents across the UK. Build strong, trusted relationships that feel like partnerships, not transactions.

Contract Management

– Oversee the full lifecycle of partner contracts, from onboarding and training through to renewals and performance reviews.

Team & Process Building

– Help design and implement scalable account management processes and tools as the business grows.

Client Entertainment & Engagement

– Organise and host events, dinners, and other social experiences with partner agents to maintain a strong, human connection.

Customer-Centric Problem Solving

– When issues arise, you own them. With a calm head and proactive mindset, you’ll do whatever it takes to resolve challenges quickly, always keeping the partner experience front and centre.

Account Growth

– Work closely with partners to help them expand their portfolios with Housr, identifying opportunities for deeper collaboration.

Training & Support

– Ensure partners are confident with Housr’s systems and processes by delivering onboarding, training, and ongoing guidance.

Internal Accountability

– Advocate for the partner internally, ensuring the wider Housr team delivers on our promises and exceeds expectations.

What we're looking for:

Proven commercial experience in B2B Customer Success / Account Management

Experience working in or with fast‑growth, customer‑facing businesses

Experience with contracts, service delivery, or partner success is desirable

Property, FinTech, or PropTech industry exposure is a bonus

Travel: Regular UK travel required,

you must

have a full UK driving licence and access to a car.

What we offer

Compensation

– Genuinely Market Competitive basic salary, plus

uncapped commission!

Holiday

– 25 days off, plus bank holidays each year

Monthly Team Lunches

– At the end of each month, we all grab lunch together as a team, and also have the afternoon off to focus on ourselves

Company socials

– A chance to let our hair down as a team. Past socials have ranged from paintball to ping pong tournaments – we’re quite competitive!

Brand New Central Office Space

Hybrid Work Policy

– We’re big advocates of in‑person collaboration. We’re in the office four days a week, with Thursday as a team‑wide work from home day.

Interview Process

First Stage

– Exploratory screening call (30 mins)

Second Stage

– Video call (30 mins)

Third Stage

– We’ll set you a take home task, requiring no more than 2 hrs of your time. We’ll make it fun, we promise. We’d then like you to present your task to us F2F:

Part 1

– A chance for you to walk through your take‑home task and for us to ask questions (30 mins)

Part 2

– Wider ranging questions about your experiences and motivations for working at Housr, approaches to certain scenarios, working style and what you’ll bring to this role (30 mins)

Offer

– If we think it’s a good fit, we’ll make you an offer!

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