Company Description
Western Plastics, Inc. is a leading manufacturer of foodservice films and foils, offering a wide range of products including PVC cling film, aluminum foil rolls, disposable foil containers, and perforated shrink sheets. The company also specializes in industrial pallet stretch wrap, providing clear, opaque, colored, vented, and printed stretch films alongside bundling and static dissipative films. With a commitment to quality and innovation, Western Plastics continues to serve diverse industries with effective and reliable packaging solutions. Operating in Calhoun, GA, we prioritize customer satisfaction and product excellence.
Role Description This is a full-time, on-site Customer Service Representative role located in Calhoun, GA. The role involves providing excellent customer service, handling inquiries, resolving issues, and ensuring customer satisfaction. The representative will manage customer accounts, address concerns promptly, and work closely with internal teams to improve the overall customer experience.
Qualifications
Proficiency in Customer Service, Customer Support, and Customer Satisfaction
Experience in managing Customer Experience and ensuring high-quality service delivery
Strong communication, problem-solving, and interpersonal skills
Ability to work effectively in a team and adapt to various customer needs
Capability to work on-site in Calhoun, GA, with a reliable transportation arrangement
Proficiency in using customer service software and basic computer skills
High school diploma or equivalent required; additional certifications in customer service are a plus
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Role Description This is a full-time, on-site Customer Service Representative role located in Calhoun, GA. The role involves providing excellent customer service, handling inquiries, resolving issues, and ensuring customer satisfaction. The representative will manage customer accounts, address concerns promptly, and work closely with internal teams to improve the overall customer experience.
Qualifications
Proficiency in Customer Service, Customer Support, and Customer Satisfaction
Experience in managing Customer Experience and ensuring high-quality service delivery
Strong communication, problem-solving, and interpersonal skills
Ability to work effectively in a team and adapt to various customer needs
Capability to work on-site in Calhoun, GA, with a reliable transportation arrangement
Proficiency in using customer service software and basic computer skills
High school diploma or equivalent required; additional certifications in customer service are a plus
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