Administration - Chief Strategy & Innovation Officer (CSIO)
SupportFinity™, Nevada, Iowa, United States, 50201
Volunteers of America Northern California & Northern Nevada
Full-time position posted Feb 20, 2026.
Location: Volunteers of America Northern California & Northern Nevada
Who We Are We are more than a nonprofit organization. We are a ministry of service that includes nearly 400 paid, professional employees dedicated to helping those in need to rebuild their lives and reach their full potential. Founded locally in 1911, the Northern California & Northern Nevada affiliate of Volunteers of America (VOA‑NCNN) is one of the largest providers of social services in the region, operating more than 40 programs including housing, employment services, substance abuse, and recovery services to families, individuals, veterans, seniors, and youth. VOA‑NCNN provides shelter or housing to over 3,500 men, women, and children every night.
Our Mission To change individual lives, instill hope, increase self‑worth and facilitate independence through quality housing, employment, and related supportive services. Volunteers of America Northern California & Northern Nevada inspires self‑sufficiency, dignity, and hope by providing critical health and human services to thousands of vulnerable individuals and families across Northern California & Northern Nevada.
Program and Location VOA‑NCNN, a Certified Great Place to Work, is recruiting for a full‑time Chief Strategy and Innovation Officer (CSIO). Full‑time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short‑term disability insurance coverage.
Position Summary The Chief Strategy and Innovation Officer (CSIO) will be responsible for driving innovation throughout the organization and building an innovation team that will deliver solutions to uncover unmet customer needs. This pivotal role in the development of corporate and business unit growth strategies reports to the CEO and serves as an advisor, working closely with the Executive Leadership Team and business unit leaders and key stakeholders. The CSIO will supervise a small team (anticipated 1‑2 FTEs) and will be responsible for advancing the organizational strategic vision and strategy implementation to grow organizational impact and sustainability. The position will focus on two key areas: 1) organizational strategic planning; 2) business development, innovation and capital development.
Essential Functions
Strategic Planning Leadership: Serve as staff lead to the CEO on strategy development; lead the planning and development of the long‑term strategic vision and strategies to advance the mission of the organization; engage key internal and external stakeholders; implement a continuous planning approach to strategy development and implementation.
Monitor near and long‑term market trends as well as emerging needs/interests amongst key stakeholders to forecast future trends and opportunities that inform strategies.
Collaborate with department leaders and the COO to ensure strategic plans and goals align with organizational priorities and monitor/measure ongoing performance.
Collaborate with the COO, CFO, and other leaders on the capabilities needed within the organization to advance the organization’s strategic vision.
Act as a partner and sounding board for department leaders around strategic initiatives; facilitate strategic thinking and collaboration across departments.
Identify and implement opportunities for strategic partnerships with external organizations.
Identify opportunities for new business development; provide support to department leads in the analysis, design and implementation of arrangements.
Business Development, Innovation and Capital Development: Identify, develop and execute the innovation and new business development vision and strategy that is aligned with the organization’s strategic vision.
Implement organization‑wide efforts to increase innovation and new business development capacity and promote a culture of innovation.
Identify and implement targeted innovation and new business development efforts around specific organizational wide opportunities.
Develop strategic external partnerships to advance innovation and new business development; identify external assets and companies that may accelerate innovation and market access through partnerships, mergers and acquisitions.
Track and report on innovation and new business development metrics.
Support departmental and cross‑departmental teams in the design and implementation of innovation and new business development opportunities.
Communicate information on market disruptions and trends that support potential emerging new market opportunities.
Identify research and development capital (R&D Capital) to support innovation and new business development execution; lead collaboration amongst executive leadership to identify internal and external sources.
Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities required of the employee for this job. Duties, responsibilities, and activities may change with or without notice.
Education and Experience Master’s degree is required. A minimum of 10+ years of proven, progressive and relevant experience in leadership positions is required. Demonstrated experience in the area of strategy, innovation, capital and fund development, business development, and nonprofit management is required. Strong leadership skills in a highly complex organizational environment with multiple divisions, constituency, and management structure are required. Demonstrated organizational skills with attention to detail and the ability to effectively manage multiple priorities and projects are required. Demonstrated ability to collaborate, experience in coordinating activities across multiple business groups, facilitate discussions between groups to better coordinate effective efforts, and foresee issues that might arise are required. Demonstrated experience working with boards of directors, strategic planning, and the management of multiple interconnected business teams. A valid driver’s license and the ability to meet the organization’s insurance carrier guidelines are required. Must have a reliable vehicle for work use (mileage will be reimbursed). Ability to work flexible hours and travel is required. Must undergo a criminal background check.
Specific Skills Required
Leadership skills.
Well‑developed problem identification, critical thinking, analytical, problem resolution, persuasion, conflict management, and negotiation skills.
Skills and flexibility to adapt to a constantly changing environment and maintain customer focus.
Excellent written, verbal, presentation, and interpersonal skills.
Ability to use own judgment to make quick, accurate and consistent decisions.
Physical Requirements The physical demands described here represent those that an employee must meet to perform this job’s essential functions successfully. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hand to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust or focus.
Compensation USD $190,000.00 – USD $210,000.00 per year.
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Location: Volunteers of America Northern California & Northern Nevada
Who We Are We are more than a nonprofit organization. We are a ministry of service that includes nearly 400 paid, professional employees dedicated to helping those in need to rebuild their lives and reach their full potential. Founded locally in 1911, the Northern California & Northern Nevada affiliate of Volunteers of America (VOA‑NCNN) is one of the largest providers of social services in the region, operating more than 40 programs including housing, employment services, substance abuse, and recovery services to families, individuals, veterans, seniors, and youth. VOA‑NCNN provides shelter or housing to over 3,500 men, women, and children every night.
Our Mission To change individual lives, instill hope, increase self‑worth and facilitate independence through quality housing, employment, and related supportive services. Volunteers of America Northern California & Northern Nevada inspires self‑sufficiency, dignity, and hope by providing critical health and human services to thousands of vulnerable individuals and families across Northern California & Northern Nevada.
Program and Location VOA‑NCNN, a Certified Great Place to Work, is recruiting for a full‑time Chief Strategy and Innovation Officer (CSIO). Full‑time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short‑term disability insurance coverage.
Position Summary The Chief Strategy and Innovation Officer (CSIO) will be responsible for driving innovation throughout the organization and building an innovation team that will deliver solutions to uncover unmet customer needs. This pivotal role in the development of corporate and business unit growth strategies reports to the CEO and serves as an advisor, working closely with the Executive Leadership Team and business unit leaders and key stakeholders. The CSIO will supervise a small team (anticipated 1‑2 FTEs) and will be responsible for advancing the organizational strategic vision and strategy implementation to grow organizational impact and sustainability. The position will focus on two key areas: 1) organizational strategic planning; 2) business development, innovation and capital development.
Essential Functions
Strategic Planning Leadership: Serve as staff lead to the CEO on strategy development; lead the planning and development of the long‑term strategic vision and strategies to advance the mission of the organization; engage key internal and external stakeholders; implement a continuous planning approach to strategy development and implementation.
Monitor near and long‑term market trends as well as emerging needs/interests amongst key stakeholders to forecast future trends and opportunities that inform strategies.
Collaborate with department leaders and the COO to ensure strategic plans and goals align with organizational priorities and monitor/measure ongoing performance.
Collaborate with the COO, CFO, and other leaders on the capabilities needed within the organization to advance the organization’s strategic vision.
Act as a partner and sounding board for department leaders around strategic initiatives; facilitate strategic thinking and collaboration across departments.
Identify and implement opportunities for strategic partnerships with external organizations.
Identify opportunities for new business development; provide support to department leads in the analysis, design and implementation of arrangements.
Business Development, Innovation and Capital Development: Identify, develop and execute the innovation and new business development vision and strategy that is aligned with the organization’s strategic vision.
Implement organization‑wide efforts to increase innovation and new business development capacity and promote a culture of innovation.
Identify and implement targeted innovation and new business development efforts around specific organizational wide opportunities.
Develop strategic external partnerships to advance innovation and new business development; identify external assets and companies that may accelerate innovation and market access through partnerships, mergers and acquisitions.
Track and report on innovation and new business development metrics.
Support departmental and cross‑departmental teams in the design and implementation of innovation and new business development opportunities.
Communicate information on market disruptions and trends that support potential emerging new market opportunities.
Identify research and development capital (R&D Capital) to support innovation and new business development execution; lead collaboration amongst executive leadership to identify internal and external sources.
Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities required of the employee for this job. Duties, responsibilities, and activities may change with or without notice.
Education and Experience Master’s degree is required. A minimum of 10+ years of proven, progressive and relevant experience in leadership positions is required. Demonstrated experience in the area of strategy, innovation, capital and fund development, business development, and nonprofit management is required. Strong leadership skills in a highly complex organizational environment with multiple divisions, constituency, and management structure are required. Demonstrated organizational skills with attention to detail and the ability to effectively manage multiple priorities and projects are required. Demonstrated ability to collaborate, experience in coordinating activities across multiple business groups, facilitate discussions between groups to better coordinate effective efforts, and foresee issues that might arise are required. Demonstrated experience working with boards of directors, strategic planning, and the management of multiple interconnected business teams. A valid driver’s license and the ability to meet the organization’s insurance carrier guidelines are required. Must have a reliable vehicle for work use (mileage will be reimbursed). Ability to work flexible hours and travel is required. Must undergo a criminal background check.
Specific Skills Required
Leadership skills.
Well‑developed problem identification, critical thinking, analytical, problem resolution, persuasion, conflict management, and negotiation skills.
Skills and flexibility to adapt to a constantly changing environment and maintain customer focus.
Excellent written, verbal, presentation, and interpersonal skills.
Ability to use own judgment to make quick, accurate and consistent decisions.
Physical Requirements The physical demands described here represent those that an employee must meet to perform this job’s essential functions successfully. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hand to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust or focus.
Compensation USD $190,000.00 – USD $210,000.00 per year.
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