Hyundai West Allis is seeking an experienced Service Advisor to join our team. Service Advisors are responsible for assisting their customers with service and maintenance needs. Our Service Advisor should be passionate about customer service and enjoy interacting with people. If you withhold efficient time management skills, effective communication skills, and thrive in a fast-paced environment, then we encourage you to apply!
Primary Duties and Responsibilities
Greeting customers promptly on the service drive and in the lobby
Obtaining accurate customer and vehicle information
Reviewing vehicle repair historyClearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance
Prepare a complete and accurate estimate of cost for labor and parts
Explaining all completed work and charges to customers
Monitoring the progress of each vehicle throughout the day and updating customers regularly
Answering customer's phone calls, emails with the highest level of response and attention
Qualifications
Minimum 1 year of experience
Basic product knowledge
Must be able to work in a team setting
Display a positive attitude
Adaptive to change
Driven in sales AND customer satisfaction
Requirements
Must have held a valid driver's license for at least 1 year with a clean driving record.
Must be at least 18 years of age to be considered.
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Primary Duties and Responsibilities
Greeting customers promptly on the service drive and in the lobby
Obtaining accurate customer and vehicle information
Reviewing vehicle repair historyClearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance
Prepare a complete and accurate estimate of cost for labor and parts
Explaining all completed work and charges to customers
Monitoring the progress of each vehicle throughout the day and updating customers regularly
Answering customer's phone calls, emails with the highest level of response and attention
Qualifications
Minimum 1 year of experience
Basic product knowledge
Must be able to work in a team setting
Display a positive attitude
Adaptive to change
Driven in sales AND customer satisfaction
Requirements
Must have held a valid driver's license for at least 1 year with a clean driving record.
Must be at least 18 years of age to be considered.
#J-18808-Ljbffr