Consumer Bank Marketing Engagement & Communication - Associate
JPMorgan Chase & Co., Frankfort, Kentucky, United States
Job Summary
Join our Consumer Bank Marketing Engagement & Communication team as an Associate within the Program Management pillar, where you will have the opportunity to develop and optimize processes and high-visibility programs to increase efficiency, inform business decisions, and drive results.
As an Associate in our Engagement & Communication team, you will thrive in a collaborative environment and enjoy end-to-end project and program management. You will lead key initiatives across teams, partnering closely with our Marketing Oversight, Strategy and Campaign Management teams, and internal and external partners. Initiatives will support efforts to introduce increased efficiency, financial management, innovation and other firmwide and departmental priorities. You will have the chance to demonstrate strong project management skills, work collaboratively with many business partners, and thrive in a fast-paced, always-changing work environment.
Job Responsibilities
Manage the end-to-end project and program management for firmwide and departmental priorities, documenting key processes and developing supportive procedures and communications
Help manage cross-team working groups, informational sessions and detailed documentation and requirements gathering for implementation of efficiency solutions
Assist with optimization and maintenance of existing meetings, forums and processes to help align resources to priority initiatives, optimize the customer experience or increase marketer knowledge and efficiency
Manage scheduling, materials submission and communications for weekly marketer and leadership meetings
Execute key marketing initiatives including, but not limited to, the centralized marketing claim recertification process, managing timelines, researching and determining necessary documentation and working with partners to obtain approvals
Partner with Finance to manage money movement, forecast reporting and budget planning for Marketing teams
Lead projects while maintaining strong organization and focus, adhering to and driving process
Provide advice and support across teams, helping document and solve complex issues
Spot and address information gaps, and escalate or resolve complex problems before they become roadblocks
Manage deliverable expectations and deadlines
Required qualifications, capabilities and skills:
3+ years experience in a project/program management or initiative execution role
Ability to manage multiple initiatives simultaneously, working well under pressure with tight deadlines
Proactive mindset when problem solving and creating new solutions
Strong relationship development and negotiating skills; ability to earn respect and trust among internal and external business partners and team members
Team player with a positive, can-do attitude; must be comfortable with continuously changing opportunities and priorities
Creative and innovative mindset with a focus on constant improvement
Excellent written and oral communication skills
Excellent Microsoft Excel and PowerPoint skills
Preferred qualifications, capabilities and skills:
4-year college degree
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As an Associate in our Engagement & Communication team, you will thrive in a collaborative environment and enjoy end-to-end project and program management. You will lead key initiatives across teams, partnering closely with our Marketing Oversight, Strategy and Campaign Management teams, and internal and external partners. Initiatives will support efforts to introduce increased efficiency, financial management, innovation and other firmwide and departmental priorities. You will have the chance to demonstrate strong project management skills, work collaboratively with many business partners, and thrive in a fast-paced, always-changing work environment.
Job Responsibilities
Manage the end-to-end project and program management for firmwide and departmental priorities, documenting key processes and developing supportive procedures and communications
Help manage cross-team working groups, informational sessions and detailed documentation and requirements gathering for implementation of efficiency solutions
Assist with optimization and maintenance of existing meetings, forums and processes to help align resources to priority initiatives, optimize the customer experience or increase marketer knowledge and efficiency
Manage scheduling, materials submission and communications for weekly marketer and leadership meetings
Execute key marketing initiatives including, but not limited to, the centralized marketing claim recertification process, managing timelines, researching and determining necessary documentation and working with partners to obtain approvals
Partner with Finance to manage money movement, forecast reporting and budget planning for Marketing teams
Lead projects while maintaining strong organization and focus, adhering to and driving process
Provide advice and support across teams, helping document and solve complex issues
Spot and address information gaps, and escalate or resolve complex problems before they become roadblocks
Manage deliverable expectations and deadlines
Required qualifications, capabilities and skills:
3+ years experience in a project/program management or initiative execution role
Ability to manage multiple initiatives simultaneously, working well under pressure with tight deadlines
Proactive mindset when problem solving and creating new solutions
Strong relationship development and negotiating skills; ability to earn respect and trust among internal and external business partners and team members
Team player with a positive, can-do attitude; must be comfortable with continuously changing opportunities and priorities
Creative and innovative mindset with a focus on constant improvement
Excellent written and oral communication skills
Excellent Microsoft Excel and PowerPoint skills
Preferred qualifications, capabilities and skills:
4-year college degree
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