About Nicolet National Bank
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision‑making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida, we are proud to serve our local communities and make a positive impact on the lives of our customers. Our people are our most valuable asset, and we are committed to investing in their growth and development.
Card Sales Specialist – Responsibilities
Credit Cards
Work with Retail, Commercial, Ag, and Treasury Management Teams to find opportunities to cross‑sell our Nicolet Card Products.
Duties include a consistent cadence of calls and meetings with potential new customers to close on sales opportunities, new account onboarding, servicing existing credit/debit card accounts, and error resolution.
Escalation point of contact for Frontline, Call Center, and Operations teams for advanced servicing requests and issues.
Assist with training sessions for internal employees related to credit/debit card products.
Provide reporting & analytics for credit/debit card portfolio performance, trends, and opportunities to drive cardholder usage.
Provide training to new retail bankers and branches for best practices.
Maintain current Instant Issue procedures and communicate changes as needed to Frontline.
Create, review, and provide Instant Issue reporting to appropriate teams.
Special Projects
Assist project teams with new product implementations.
Uphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet. Show understanding of the value of diversity within the workplace work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non‑job‑related classifications. Commit to Nicolet’s equal‑employment‑opportunity and non‑discrimination policies and pursue efforts of inclusion and respect toward different perspectives. Perform all other duties as assigned.
Qualifications
High School Diploma or equivalent. Preferred Associate’s degree in Business Administration, Finance, Accounting, or related field.
1–3+ years of retail banking experience.
PC, phone system, general office equipment.
Ability to maintain strict confidentiality.
Solid judgment and decision‑making skills.
Creativity and comfortability presenting in public.
Experience with Microsoft Office.
Willing and able to learn new programs and software.
401(k) with a company match.
PT0 & 11 1/2 Paid Holidays.
The above statements describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer / Veterans / Disabled.
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Card Sales Specialist – Responsibilities
Credit Cards
Work with Retail, Commercial, Ag, and Treasury Management Teams to find opportunities to cross‑sell our Nicolet Card Products.
Duties include a consistent cadence of calls and meetings with potential new customers to close on sales opportunities, new account onboarding, servicing existing credit/debit card accounts, and error resolution.
Escalation point of contact for Frontline, Call Center, and Operations teams for advanced servicing requests and issues.
Assist with training sessions for internal employees related to credit/debit card products.
Provide reporting & analytics for credit/debit card portfolio performance, trends, and opportunities to drive cardholder usage.
Provide training to new retail bankers and branches for best practices.
Maintain current Instant Issue procedures and communicate changes as needed to Frontline.
Create, review, and provide Instant Issue reporting to appropriate teams.
Special Projects
Assist project teams with new product implementations.
Uphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet. Show understanding of the value of diversity within the workplace work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non‑job‑related classifications. Commit to Nicolet’s equal‑employment‑opportunity and non‑discrimination policies and pursue efforts of inclusion and respect toward different perspectives. Perform all other duties as assigned.
Qualifications
High School Diploma or equivalent. Preferred Associate’s degree in Business Administration, Finance, Accounting, or related field.
1–3+ years of retail banking experience.
PC, phone system, general office equipment.
Ability to maintain strict confidentiality.
Solid judgment and decision‑making skills.
Creativity and comfortability presenting in public.
Experience with Microsoft Office.
Willing and able to learn new programs and software.
401(k) with a company match.
PT0 & 11 1/2 Paid Holidays.
The above statements describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer / Veterans / Disabled.
#J-18808-Ljbffr