Senior CX Strategist – SMB Assisted Support & Strategy

A leading financial software company seeks a skilled Customer Experience Professional to enhance the QuickBooks Assisted Support experience for small business customers. You will lead initiatives to understand customer needs, streamline service delivery, and improve satisfaction. With 6-8 years of experience in customer experience strategy, and a commitment to data-driven solutions, you'll collaborate cross-functionally to drive impactful change. This position includes competitive compensation and potential bonuses. #J-18808-Ljbffr