Casual Sales Ambassador - Willowbrook
Lush Fresh Handmade Cosmetics, Houston, Texas, United States, 77246
Overview
Sales Ambassadors at Lush are experts in product and brand knowledge, providing exceptional customer consultations and product demonstrations. They cultivate strong team relationships and contribute to shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it’s providing personalized product recommendations or sharing knowledge, you have the power to create a unique and memorable experience for every shopper. For our Sales Ambassadors, it’s not just about selling soap — it’s about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience: Driving Sales:
Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it. Building the Brand:
Educate customers on our brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in the shop and through community engagement by hosting store events and initiatives to drive traffic. Spread what makes Lush unique and inspire others to join us in making a positive impact. Product Passion:
Continually expand product knowledge with ongoing learning. Stay up-to-date on products, ingredients, and benefits to confidently make informed recommendations for each customer. Team Involvement: Development:
Utilize Lush resources to develop effective sales techniques and product knowledge, support team growth, and increase sales. Take ownership of development, assess performance, and seek feedback, resources, and opportunities to improve. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication and actively listen to teammates’ perspectives. Foster belonging by promoting teamwork and recognizing each employee's contributions. Operational Excellence: Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork, take breaks as needed, and stay informed on company news. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays based on sales. Policies and Procedures:
Follow opening/closing procedures, product integrity, respectful workplace, and health and safety standards. Qualifications Required: Excellent customer service skills Flexibility to adapt in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in DEIB or social justice training Fluency in Spanish, French, or other languages Willowbrook, TX — Pay: $15 - $15 USD Best of luck on your job search, and don't forget to follow us to learn more! Equal Employment Opportunity : Lush Handmade Cosmetics is an equal opportunity employer. We encourage applicants of all backgrounds to apply.
#J-18808-Ljbffr
Sales Ambassadors at Lush are experts in product and brand knowledge, providing exceptional customer consultations and product demonstrations. They cultivate strong team relationships and contribute to shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it’s providing personalized product recommendations or sharing knowledge, you have the power to create a unique and memorable experience for every shopper. For our Sales Ambassadors, it’s not just about selling soap — it’s about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience: Driving Sales:
Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it. Building the Brand:
Educate customers on our brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in the shop and through community engagement by hosting store events and initiatives to drive traffic. Spread what makes Lush unique and inspire others to join us in making a positive impact. Product Passion:
Continually expand product knowledge with ongoing learning. Stay up-to-date on products, ingredients, and benefits to confidently make informed recommendations for each customer. Team Involvement: Development:
Utilize Lush resources to develop effective sales techniques and product knowledge, support team growth, and increase sales. Take ownership of development, assess performance, and seek feedback, resources, and opportunities to improve. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication and actively listen to teammates’ perspectives. Foster belonging by promoting teamwork and recognizing each employee's contributions. Operational Excellence: Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork, take breaks as needed, and stay informed on company news. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays based on sales. Policies and Procedures:
Follow opening/closing procedures, product integrity, respectful workplace, and health and safety standards. Qualifications Required: Excellent customer service skills Flexibility to adapt in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in DEIB or social justice training Fluency in Spanish, French, or other languages Willowbrook, TX — Pay: $15 - $15 USD Best of luck on your job search, and don't forget to follow us to learn more! Equal Employment Opportunity : Lush Handmade Cosmetics is an equal opportunity employer. We encourage applicants of all backgrounds to apply.
#J-18808-Ljbffr